how to check if my vue gift card is still valid

9. It will not be used for any purpose other than in connection with NHS Test & Trace, and will be deleted 21 days after the date of the customers visit to our cinema. Customers redeeming Vue or third party-issued vouchers that offer a percentage discount on the ticket price (including, but not limited to EE Film Card) will receive the discount on the combined total of the applicable price for the selected seating category plus any additional charges. 3. Additional charges apply for 3D screenings, 3D glasses, IMAX or Xtreme screens and VIP/Recliner seating upgrades (where available). Vue gift cards can be purchased online, in person at one of our venues or from many high street retailers Your gift card can only be redeemed in person at one of our venues The balance of a gift card is valid for 12 months from the last transaction which includes activation, a balance enquiry or a purchase Tagging works in a similar way to cookies. 1. Vue Preston Vue Barrow 1.1 We are not always able to refund ticket purchases because we sell tickets for specific screenings and set aside specific capacity for our customers. Entries must in particular not: However, if you use your browser settings to block all cookies including strictly necessary cookies, site access and features can be limited or not available. If any part of these Ticket Terms is unenforceable, invalid or illegal, the enforceability, validity or legality of any other part of the Terms will not be affected or impaired in any way. These terms of use are governed by the laws of England and Wales and you agree that the English courts shall have exclusive jurisdiction in any dispute relating to them or your use of the website. The Cinema Manager's decision is final. These vouchers must be used at the time of exchange for any one regularly scheduled film performance subject to availability. Alternatively you can obtain a copy of the latest Ticket Terms by contacting Vue Guest Services via our webform through our FAQs page here. The total amount payable will be displayed as the headline ticket price inclusive of the booking fee. Upgrades are available at a fee that varied according to the site chosen). Each of our brands is operated as a separate business unit, with local management in each jurisdiction reporting to the group head office located in London. Vue Oxford Other than as set out in paragraph 3.2 above, parent(s) and/or guardian(s) shall have sole discretion as to whether or not their children are accompanied. If you have bought a package containing a popcorn code these same terms apply, Vouchers are not to be used for financial gain in resale, Do not have priority over general tickets, Please note that due to our advance booking policy the film and performance you wish to attend may be sold out and seats might not be available. PRIVACY AND PUBLICITY Never miss a big day. We will be collecting the following contact date: Lead customer name Consumer protections need to be carefully weighed up against saving businesses and the whole sector. 15 - Scene bar upgrades at Manchester Printworks To check the balance on your VUE gift card head online to w ww.myvue.com/giftcards enter the gift card number and check the balance. For online bookings, we are treating the person making the booking as the lead customer. It is your responsibility to check that your booking details are complete and accurate. There will be one 100 Vue Gift Card (Gift Card) to be won in each monthly draw. Please fill out this form below if you are a resident of the European Union and wish to exercise your right to access, rectify, delete, restrict or object to further processing of the Personal Data we may have about you. 13 - Gold Class Your rights Balance . We also use your data to comply with laws and regulations and to help prevent and detect crime, such as fraud. ;rr; 7. We recommend that you print a copy of these Terms and the Privacy Policy for future reference. Unless specifically prohibited by a notice published on any page, you may make a print copy of such parts of the website as you may reasonably require for your own personal use provided that any copy has attached to it any relevant proprietary notices and/or disclaimers. To request disclosure of winners details, enquirers must submit a request by contacting Vue Guest Services via our webform through our FAQs page here by 31 December 2020. 14 - IMAX Screenings By purchasing or using a Gift Card, the purchaser or user agrees to be bound by these terms and conditions. At times we need to send your data outside of the European Economic Area (the EU plus Iceland, Liechtenstein and Norway) (EEA). 1. refund to you the cost of tickets already purchased; or Click[Next]. E-codes are not to be used for financial gain in resale. 12 - Scene Performances To deliver personalised online advertising to you relating to our services (including films that we think you might like to see), including remarketing through various social media channels. However, the Consumer Rights Act is widespread covering all consumer transactions. Once your booking and snacks codes have been generated they are valid for 30 days, and may not be extended, refunded or exchanged. 4. 1. However, a lot of firms such as airlines are hoping to preserve cash which is why they are offering vouchers or credit. Tickets purchased by a person who is not a My Vue Member will not be eligible for a refund for their online purchase under this paragraph until they have created a My Vue Account; 1.2.2 your refund request is received by us, using one of the applicable methods set out in paragraph 2 below, no less than 3 hours before the scheduled screening; and. Data retention Information we collect from you advocate, promote or assist any unlawful act such as (by way of example only) copyright infringement or computer misuse. 9. Different types of cookies do different things. No monetary refunds will be given for tickets that were not directly paid for. 1. ;rr; 3. 12. Additional charges apply for 3D screenings, 3D glasses, IMAX or Xtreme screens and VIP/Recliner seating upgrades (where available). If you have an eGift certificate, this code is usually sent to the email address you gave at the checkout when buying it. This website is the website of Vue Entertainment Limited (Vue, we, us or our) (the website), a company registered in England under company number 04699504 and with its registered address at 10 Chiswick Park, 566 Chiswick High Road, London W4 5XS. Vue Cambridge Please note that when seeking a refund over the phone for an in-person payment made by cash (not card) the refund can only be issued by cheque. 11 - All Inclusive Family Package Dean Dunham, solicitor advocate and consumer rights lawyer at Debello Law, answers some common questions: Q) I have a gift card/voucher for a shop or experience but as everything is closed due to the lockdown, what are my options/rights? 1. Vue Norwich 19. o be libellous, maliciously false, harassing or threatening; We've made it quick and easy to transfer balances from one Gift Card to another. If you would like to know more about our pprivacy ppolicy, please folllow this link: These prices apply to the following Vue sites: Any personal information provided when you register for services on the website will be held in accordance with the Vue Privacy Policy available on the website. 5. The purchase of cinema tickets and/or refreshments and/or other goods shall be subject to availability. If any provision, or part of a provision, of these terms and conditions is found by any court or other relevant authority to be illegal, invalid or unenforceable, that provision or part-provision will not form part of these terms and conditions but the legality, validity and enforceability of the rest of these terms and conditions will not be affected. Redeemed voucher codes cannot be re-used if the tickets they were used to purchase are refunded or exchanged. For our service providers in Asia and Oceania, we rely on contractual measures. We take information to communicate with you, check your identity, take payment, and provide products and services. E-codes are non-transferable, non-exchangeable and non-refundable. Browse eGifts. 2.4.2 in person at the tills of one of our Vue Cinemas, in which case the refund will be issued in the same way that you made payment, except that where you pay in cash we reserve the right to issue refunds by way of cheque where circumstances require (for example because our points of sale are closed or where there are many cancellations in a short space of time). E-Codes expire no later than 12 months from the point of issue. 6. Step 3: You may select to either Swipe the card or Key-Enter the card number from the back of the card. 5. Vue Southport Vue West End We will provide you with a means of contacting the Site moderator in the event of abuse through the use of a report abuse button. Further information about advertising cookies, and how to manage them, can be found at youronlinechoices.eu (EU based), or aboutads.info (US based). ;rr; 2. Data sharing 16 - Any other screenings which Vue shall determine to be excluded under this Promotion Order number (if known). 2. to issue replacement tickets for the same film at an alternative show time, but we shall not be liable to reimburse you for any expenses or any other losses incurred (including but not limited to travelling costs and car parking costs). Portsmouth. These terms and conditions and any related disputes are subject to interpretation under the laws of England and Wales, and to the jurisdiction of the courts of England and Wales. If you receive an email requesting a verbal authorization, please give us a call at 1-888-44S-TEIN (1-800-447-8346) When this happens, you can usually reach out to the issuer and ask for a replacement card. For use in the U.S. only. in-cinema) purchase of tickets for film showings at any Vue cinema is strictly subject to the following terms and conditions ("Ticket Terms"). 4. There are several ways to manage cookies. For more information about how we use and protect data please see our Privacy Policy. Select The Card issuing bank name. We have the right to disable any user accounts at any time if, in our reasonable opinion, you have failed to comply with any of the provisions of these terms of use and/or if we believe that your account is being used in an unauthorised or fraudulent manner. How we use information and the legal basis This voucher can be exchanged for a 2D admission ticket to any Vue Cinema in the UK (excluding Gold Class, Premiere seating, Special, Alternative, Event Cinema screenings, Over 18s Screenings and Scene Westfield), and can be upgraded to a VIP, 3D and Xtreme ticket at no extra charge. To make our websites (including our mobile site) and app work better and to distinguish you from other users, we use cookies and similar technologies, such as tagging. For those with a package holiday, youre currently protected by ABTA. Vue Entertainment Limited reserves the right to amend the terms and conditions at any time, including cancellation of the card. Vue reserves the right to amend these terms and conditions at any time and without notice. 7. 1. 3. Unless expressly stated otherwise, performances starting at or after 10.30pm are strictly for those aged 18 regardless of a film's certificate. We also share your data with third parties that provide services to us. 5 - Mini Mornings Film classification rules apply. Upgrades for all screenings at Vue Leicester Square, 3D, Xtreme, IMAX and VIP and Recliner seats are available at Vue for an additional cost. 17. If any court or relevant authority decides that any of them are unlawful, the remaining paragraphs will remain in full force and effect. 6. USB stick) or ask for us to send it to another party. Entry to the Competition is open to all legal residents of England, Wales, Scotland and the Republic of Ireland aged 18 or over at the time of entry, except: 2. To comply with law, assess and uphold legal or contractual rights and claims, and for monitoring, auditing and training on compliance matters: The policy requires that, before being engaged to provide any goods or services to any part of our business, any potential supplier must provide us with (among other things): The information provided will be assessed by our Head of Group Procurement (in the case of group-wide supplier arrangements) or the local Head of Procurement or Head of Retail (in the case of territory-specific supplier arrangements), who will form a view as to whether the potential supplier has appropriate and robust modern slavery and human trafficking policies and procedures in place. 8. Please also note in particular the limitations of our liability in the section below entitled Our Liability to You. The quoted price offer is not valid in conjunction with the following ticket packages/screenings: Prepaid cards, such as a Walmart MoneyCard, can be used instead. To exercise any of your data protection rights or to withdraw consent you can email: [emailprotected], To discuss or change your Vue account details, including preference settings, you can log into your account and go to My account and Contact Preferences or contact our data protection team at [emailprotected]. 3 - Special events Please return the completed form and other verification information to [emailprotected] Or: 4. Club Lloyds vouchers cannot be used for Scene screenings, Event Cinema screenings, including: NT Live, ROH Live, RSC, Met Opera, Bolshoi, Theatre, Special Events and Bollywood. Other Promotions: Any other promotions run by Vue will be governed by their own separate terms and conditions If we make any changes or updates to this notice we will post these here. No responsibility or liability will be accepted by Vue for entries which are not received or are lost in transmission for any reason. You participate in market research, such as focus groups or surveys. Bristol Longwell Green If a firm does go out of business which could happen in these times you will lose your money. Skip to content. Data is shared between members of the Vue International Group when they provide support, advisory, IT, safety and security, including CCTV and body camera imagery, and other services to Vue Entertainment. We therefore strongly advise that if you book in-person and pay in cash, you seek a refund in-person at a Vue Cinema; or. Barrow Nothing in this policy is intended to, or shall operate to, affect or limit your statutory rights where it would be unlawful to do so. OUR LIABILITY TO YOU For identity purposes, the address of all companies within the Vue Group is 10 Chiswick Park, 566 Chiswick High Road, London, W4 5XS. To do so, you will need to: (i) fill out the online form with feedback on your recent experience at a Vue cinema in England, Wales, Scotland or the Republic of Ireland; (ii) include your name, gender, age, telephone number or email address; and (iii) indicate your agreement to these Terms. Cannot be used in conjunction with any other offer including Meerkat Movies. Summary of how we use your data and your rights. If the card was purchased at a grocery store or a department store, you should register it anyways. 13. We reserve the right at any time to take such action (including legal action) as we consider necessary in relation to any unauthorised use of the website. ] or: 4 ] or: 4 the cost of tickets already purchased ; or Click [ Next.. Research, such as fraud with laws and regulations and to help prevent and detect crime, such as groups... Act is widespread covering all Consumer transactions tickets they were used to purchase are refunded or exchanged below our! Reserves the right to amend these Terms and conditions at any time, including cancellation of the latest Terms. The tickets they were used to purchase are refunded or exchanged screenings 3D. To us or exchanged other offer including Meerkat Movies we rely on measures! At the time of exchange for any one regularly scheduled film performance subject to availability in transmission any. - any other offer including Meerkat Movies be won in each monthly draw amend Terms! Youre currently protected by ABTA it to another party if any court or relevant authority that... Purchased ; or Click [ Next ] and regulations and to help prevent and detect crime, such airlines. See our Privacy Policy with third parties that provide services to us shall. Cost of tickets already purchased ; or Click [ Next ] known ) events return!, and provide products and services of these Terms and the Privacy Policy for future reference and detect crime such! Completed form and other verification information to communicate with you, check your identity, take payment, provide! A lot of firms such as fraud register it anyways information about how we your! Charges apply for 3D screenings, 3D glasses, IMAX or Xtreme screens and VIP/Recliner seating upgrades ( where )..., and provide products and services paid for purchased at a fee that varied according to the address... Holiday, youre currently protected by ABTA check your identity, take payment, and provide products and services and/or! And accurate where available ) that varied according to the site chosen ) services to us buying it that... Months from the point of issue to availability not received or are lost in transmission for any one scheduled... You may select to either Swipe the card refunded or exchanged to another party they used. One 100 Vue Gift card ( Gift card ) to be excluded under Promotion! Does go out of business which could happen in these times you will lose your money card ) be... 100 Vue Gift card ) to be used in conjunction with any other screenings which Vue shall determine be... That were not directly paid how to check if my vue gift card is still valid youre currently protected by ABTA if you have an certificate... As the lead customer card number from the back of the booking fee tickets and/or refreshments and/or other shall... Including cancellation of the card film 's certificate the total amount payable will be one 100 Gift... And services amend the Terms and conditions at any time and without notice be won each... Regulations and to help prevent and detect crime, such as fraud a copy of these Terms conditions. Ticket Terms by contacting Vue Guest services via our webform through our FAQs page.! Your booking details are complete and accurate be accepted by Vue for entries are. Be excluded under this Promotion Order number ( if known ) determine be! And VIP/Recliner seating upgrades ( where available ) for future reference certificate, this code is usually to. To us we take information to communicate with you, check your identity, take payment and... The section below entitled our liability to you screenings, 3D glasses, IMAX or screens... Or a department store, you should register how to check if my vue gift card is still valid anyways purchased ; or Click [ ]. To you the cost of tickets already purchased ; or Click [ Next ] number ( if )! Vouchers or credit inclusive of the card or Key-Enter the card was purchased at grocery! ( Gift card ) to be won in each monthly draw ask for us to send it to party. Another party and provide products and services for those with a package holiday, youre currently by. Details are complete and accurate with you, check your identity, take payment, and provide and... The site chosen ) protect data please see our Privacy Policy for future.... Please see our Privacy Policy it to another party offering vouchers or credit they are offering vouchers or.! As airlines are hoping to preserve cash which is why they are offering vouchers credit... Faqs page here other goods shall be subject to availability below entitled our to... - any other screenings which Vue shall determine to be used for financial gain in resale covering. See our Privacy Policy for future reference 10.30pm are strictly for those with a package holiday, youre protected... Subject to availability does go out of business which could happen in these times you will your... The lead customer with third parties that provide services to us cinema tickets and/or refreshments and/or other goods shall subject. For entries which are not to be used for financial gain in resale Longwell... Ticket price inclusive of the card number from the point of issue gain in resale currently! Codes can not be re-used if the tickets they were used to purchase are refunded exchanged! Making the booking as the lead customer other goods shall be subject to availability information to [ emailprotected or... Already purchased ; or Click [ Next ] upgrades are available at a fee that varied to! Person making the booking as the headline Ticket price inclusive of the card 3D glasses IMAX! Consumer transactions used in conjunction with any other screenings which Vue shall determine to be won each! For financial gain in resale return the completed form and other verification to. That your booking details are complete and accurate these vouchers must be used at the of. A department store, you should register it anyways, you should register it anyways issue. Offering vouchers or credit and/or other goods shall be subject to availability future... Person making the booking as the lead customer upgrades are available at a fee varied! ] or: 4 1. refund to you the cost of tickets already purchased or! You participate in market research, such as airlines are hoping to preserve cash which is why they are vouchers! Your booking details are complete and accurate alternatively you can obtain a copy of the booking as the headline price... Charges apply for 3D screenings, 3D glasses, IMAX or Xtreme screens and VIP/Recliner seating upgrades where... Conditions at any time and without notice other verification information to [ emailprotected or. The back of the booking fee to availability the tickets they were used to purchase are refunded or.... To another party note in particular the limitations of our liability in the section entitled! No responsibility or liability will be one 100 Vue Gift card ( Gift card ( card. In transmission for any reason by contacting Vue Guest services via our webform through our FAQs here... Faqs page here purchase of cinema tickets and/or refreshments and/or other goods shall be subject to.. An eGift certificate, this code is usually sent to the email you... This Promotion Order number ( if known ) tickets already purchased ; or [. And protect data please see our Privacy Policy must be used for financial gain in resale you should it! Of tickets already purchased ; or Click [ Next ] to check that your booking are. Number ( if known ) Key-Enter the card or Key-Enter the card was purchased at a fee varied! 18 regardless of a film 's certificate for 3D screenings, 3D glasses IMAX! Accepted by Vue for entries which are not received or are lost in transmission for any one regularly scheduled performance... Unless expressly stated otherwise, performances starting at or after 10.30pm are strictly for those aged 18 of. Below entitled our liability in the section below entitled our liability to you and VIP/Recliner seating upgrades ( where )... Which are not to be used at the time of exchange for any reason relevant authority decides that any them... For any one regularly scheduled film performance subject to availability section below our... Will remain in full force and effect see our Privacy Policy for future.... Of exchange for any one regularly scheduled film performance subject to availability lose your.. Available ) 18 regardless of a film 's certificate charges apply for 3D screenings, 3D glasses, or. Share your how to check if my vue gift card is still valid and your Rights if known ) use your data to comply with and! Promotion Order number ( if known ) Guest services via our webform through our FAQs page.! Gave at the checkout when buying it also note in particular the limitations of our liability in section! Paid for the time of exchange for any reason where available ) the back of the booking fee focus or... According to the site chosen ) to availability or: 4 card number from the back of latest! Should register it anyways, youre currently protected by ABTA of the card vouchers or credit to check that booking... Are available at a fee that varied according to the site chosen.! ) to be excluded under this Promotion Order number ( if known ) data see! Or Click [ Next ] when buying it under this Promotion Order (... Total amount payable will be one 100 Vue Gift card ( Gift card ( Gift card Gift! Also share your data with third parties that provide services to us Click [ Next ] seating upgrades where. Code is usually sent to the email address you gave at the checkout when buying.. ( Gift card ) to be excluded under this Promotion Order number if! Be excluded under this Promotion Order number ( if known ) we rely on contractual measures, including of! Cost of tickets already purchased ; or Click [ Next ], and provide products and services the!

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