jet2 customer service advisor telephone interview

Note that you are dedicated to providing the best customer service possible in all situations involving customers. Once you reach there, you can find all solutions to your queries. Asked 19 November 2022. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. The airline gives you complete assistance if you need to contact Jet2 to get help via social media platforms. A career with us means youll be a part of our fast-growing business and share in our many successes. And not to forget a pair of free return flights for those sharing their birthday with us Join us if you have the IT know-how or project skills to keep our Network, PCs, apps and websites running. The assessment centre lasted for almost 4 hours and it included a short presentation about the company, a roleplay and an interview. Tell us about a time you delivered exceptional customer service. Escalating problems to the technical team or other members of the product team. With over 1,500 colleagues, and growing, our commercial office teams perform a wide range of roles pivotal to our ongoing success. Dial the Jet2 customer service number +44 20 3059 8336. 10 min telephone interview Reporting to the Recruitment Systems Manager, I am responsible for the continued development, support and maintenance of all internal and public facing recruitment applications and web sites including the Jet2careers site, the Kenexa Brassring . Randstad Scotland Facilities Management Team are currently recruiting for 6x Customer Service Advisors . I thought I had done very well in all of these however I was unsuccessful. From mobile apps, to our ecommerce platform, youll be working and delivering essential, revenue driving systems to deliver the smoothest possible experience for our customers. Our Administration Support colleagues play an integralpart in ensuringour post travel customer queries are resolved as soon as possible, by assessingcustomer correspondence and supporting our Advisors to investigate queries. when did you give VIP service. From Purchasing to Technical Services youll provide expert knowledge and support to Engineering, keeping our aircraft performing reliably. 1 Jet2.com and Jet2holidays Administrator interview questions and 1 interview reviews. Il primo step si basa su una video interview su una piattaforma. Afterwards I felt completely destroyed and do not feel like I was given a fair chance to show them my potential. What is the interview process like at Jet2.com and Jet2holidays? Short, straightforward and to the point. The next most popular option was that they felt a bit more excited to work there with 15% of 103 respondents choosing this. Youll help us deliver serviceable and well presented aircraft to keep our operation running reliably and on time. I called them on the 18th of February and they told me the date has indeed changed, the assessment centre would be on the 23rd of February. Once you dial the customer service number, press the pound button on the dialer and then select 4. Documents checked and uniform sizes taken. lick the link to read more about the evening. Questions about myself and my experience from past jobs. #Jet2 #CheersTo20Years. At Jet2.com and Jet2holidays, both our customers and colleagues mean the world to us. I interviewed at Jet2.com and Jet2holidays (Leeds, England) in Feb 2020. excuses voor het ongemak. Over 10 years of experience in the Airlines & Airport industry, in various sectors such as Leadership, Employee Evaluation, Business and Product Development, Customer Service, Aud Reviewed March 17, 2022. Then a phone call asking some questions. I interviewed at Jet2.com and Jet2holidays (Leeds, England). I interviewed at Jet2.com and Jet2holidays (Palermo) in Feb 2023. Customer Service Assistant (Former Employee) - Manchester, Greater Manchester - 21 August 2022. 4 Jet2.com Customer Service Advisor interview questions and 3 interview reviews. I applied online. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Step one: submitting application. When asked in an Indeed survey about the difficulty of their interview at Jet2.com, most respondents said it was medium. 7 Jet2.com and Jet2holidays Customer Service Advisor interview questions and 6 interview reviews. Day after we were at Leeds/Bradford for our flight to Zanti. Our Operations Teams keep everything running smoothly, from flight and resource planning to safety and security. At Jet2holidays we are all about delivering a VIP service to all of our customers, whether they book directly with us or with one of our valued Travel Agent Partners.Our Trade Advisors, who are a dedicated team within our Contact Centre, are an integral part of our service delivery promise as they provide dedicated support to . On the 21st of February I have, finally, been sent an email with my interview invitation. Shift pattern is 3 on 3 off, 2day is 12hour shift, and alway need to start at 0300. A presentation to start. The interviewer was clearly reading off a script.. badly may I add, and the tone of voice clearly sounded like she didnt want to be working there. Followed by a video interview. First, an online assessment. Clearly just an exercise to how you sound on the phone.. she was more interested to know how Id get to work should I be successful. Candidates interviewing for Airport Customer Helper and Customer Helper rated their interviews as the hardest, whereas interviews for Passenger Service Agent and Cabin Crew roles were rated as the easiest. What questions are asked for a resort customer care role in the video interview. Communicate clearly and often. Choose how to contact us. Our size and stature has grown to what it is today thanks to our unwavering focus on putting people first. How do I speak to someone at Manchester Airport? Our customers were treated to a VIP customer experience, including: Its something you can benefit from in your role. The process took 1 week. Be the first to find this interview helpful, Happy 20th Birthday Jet2.com Balloon arch tell the interviewer if the line is bad or you cannot hear. Followed by a video interview. The process took 5 weeks. They are very polite and helpful during all process. 1. 2 Jet2.com and Jet2holidays Customer Service interview questions and 2 interview reviews. I was told that I would be contacted in the next 48 hours should I be successful. Airline You'll keep us flying and give support both in the air and on the ground. Excellent explanation of job decription. While +44 203 059 8336 is Jet2.com's best toll-free number, there are 4 total ways to get in touch with them. Youll keep us flying and give support both in the air and on the ground. message, contactez-nous l'adresse I applied online. A very exciting interview, first we had a group assessment in which we had to discuss different scenarios, following this, we had a personal interview we 3 members of the team in which we had to prepare a case study and answer some personality-based questions. Birthday cake 3. Above all, when it comes to getting help from an expert without any delay, you should always dial theJet2 customer service phone number. A time were you went above and beyond for customer service.. Get started with your Free Employer Profile. The process took 2 weeks. Well done everybody. Recorded, Video interview and phone interview ,the video lets you reattempt answers and lets you think about the question---a lot more streamlined process,it was a straight forward process and easy to follow along, I applied through other source. when were you proactive Find a Great First Job to Jumpstart Your Career, Stand Out From the Crowd With the Perfect Cover Letter, How to Prepare for Your Interview and Land the Job. Thank you to all of our lovely customers who helped celebrate this milestone with us, we couldnt have done it without you! Here are 20 tips you can try to give great customer service: Practice active listening. When customers were in need of something, I worked hard to answer their questions, and if I . Jet 2 Holidays recruitment team has been very professional. I interviewed at Jet2.com and Jet2holidays (Edinburgh, Scotland), 2019 Applied online, telephone interview with HR/recruitment. What do you expect your working day to be like? Jet2 Customer Service. I was told I passed this as part of the call and would receive an email invitation to an assessment day. I applied online. Press 3 if you have a query regarding individual bookings, Also, you can tweet to the airline at Jet2tweets or click, To check the airline's Instagram page, you can go to, Further, you can check the YouTube account by clicking, If calling from abroad: +44 (0)203 059 8337. Jet2holidays, scooped the award for - for the seventh consecutive time and was voted as the and - . Free interview details posted anonymously by Jet2.com interview candidates. The process took 1 week. 1 preguntas de entrevista de Analyst en Jet2.com and Jet2holidays y 1 evaluaciones de entrevistas. Goodie bags packed with special treats I interviewed at Jet2.com and Jet2holidays (Derby, England) in Feb 2023. Join our Cabin Crew team and ensure our customers receive a truly VIP service when flying with Jet2.com. You can talk to a live person at theJet2 customer serviceteam in such a case. Average salary for Jet2.com and Jet2holidays Customer Service Advisor in Witney: 22,300. Get access to Richard course at:https://passmyinterview.com/customer-ser. Bitte helfen Sie uns, Glassdoor zu schtzen, indem Sie besttigen, dass Sie Average salary for Jet2.com and Jet2holidays Customer Service Advisor in Feltham, England: [salary]. The process took 1 week. Well, not only was there no queues, we meet only happy smiling very friendly staff from going in to getting off the plane. Were here to maximise revenue whilst ensuring our customers get the very best fares. Based on 543 salaries posted anonymously by Jet2.com and Jet2holidays Customer Service Advisor employees in Witney. Group assessment involving working in small groups followed by a 1-2-1 interview with competency based questions. All quite straight forward. Had easiest phone interview ever of someone who clearly couldnt be bothered doing their job properly. Free interview details posted anonymously by Jet2.com and Jet2holidays interview candidates. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. 7 Jet2.com Customer Service Agent interview questions and 4 interview reviews. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. About Jet2.com ; Jet2.com - Financial performance ; Customer service ; Reviews and awards ; Most popular FAQs ; Allocated seating ; Baggage allowance ; Booking & payment ; Security & identification ; Special assistance ; View all FAQs ; Travelling in a group ; Group flight booking ; Group holiday booking ; General info ; Ways to pay ; Baggage .

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