We apologise if you have not received your item. Are you shipping from outside the UK now? If you need to return a product to us, please contact Customer Service who will advise you how to proceed. Conversely, Impact Whey Isolate contains greater protein and less fat. Some business units have now been incorporated As soon as we've looked into the fault we'll send you an email with the outcome. Spend & Save! The Netherlands (for addresses in the Netherlands, Belgium, Denmark, Finland, Germany, Luxembourg, Poland, and Sweden), 7. If you do need to report your order as lost then please contact our Customer Service through your account. Refer to our Returns Policy to find out how. You'll also have the expertise of our Customer Services team and New Product department at your disposal to support you along the way.Trade Partnership processAn exploratory meeting to discuss order values, supply needs and carry out due diligence checksOnce your application has been accepted and your account set up, you will be issued with a unique code to use for ordering your products at the agreed discounted rates.Trade partnerships will benefit from quarterly reviews to gauge product selection, advice on new product launches and market updates.All trade business is supplied on an ex-works basis.It's that simple. Don't worry, you can cancel the order up to the point of entering our warehouse process by accessing your order in your account. We only keep data for as Absolutely! b. For more information, please visit our Privacy Policy page. You may choose to subscribe to a subscription plan through the Service. What happens if I want to return my order? By accepting these terms, you consent to us appointing a designated carrier to act on your behalf as described above, and that the designated carrier is acting solely for you as your customs direct representative. Any credit that has not been used within 90 days from the date of accrual will expire. Retailer website will open in a new tab. Please send us a message through your account. Use the tab key or shift plus tab keys to move between the menu items. I have forgotten my password. It has been used 61 times. How long will it take for my order to be delivered? Sign up for exclusive offers, tips & tricks. This Returns Policy was last updated on 19/03/2019. Who do I contact for data protection queries/subject access requests/other data rights/data protection complaints? You will not receive anything in the post for Gift Vouchers that you order. You can contact our Customer Service team through your account. The original expiry date will still apply. The subscription plan to our Service consists of an initial charge followed by recurring periodic charges as agreed to by you. You must bear the risk associated with the use of the Internet. All our delivery options can be found on our Delivery Information page. If you do not want us to reattempt to process . The winner of a prize will be notified within 28 days after the winner has been ascertained. If you have a question about shopping with us or about an order, you have already placed, you can contact Customer Services using our online Message Centre. Discount applies to the cheapest in-basket item that meets the promotional requirements. As we take fraud very seriously, you will face validation and authorization by us and the card issuer. We will notify you via email when we have processed your return. Payment will be debited and cleared from your account before the dispatch of your good or provision of the service to you. Why am I having problems accessing the checkout? If the order has been sent tracked then youll be able to click through to track it from your account. 4 installments of $9.99 with zip Learn more about quadpay Learn more. This can take 3-5 working days from the date we receive the return. Gift Vouchers are valid for 12 months from the date of purchase so make sure you remember to redeem your Gift Voucher in time. How to Cancel Myprotein Subscription on Android Device: Open your Google Play Store app. At present, none of our products can be classified as Kosher. Try Our Search. Need some more help? The Promoter reserves the right to disqualify without notice any entries that it believes are fraudulent. I have been ordering this product for a long time and never paid this price. If you're having problems accessing the checkout or any part of our website, then please get in contact with our Customer Service team straight away so we can fix this for you! How do I make a change to my order? You cannot use your Gift Voucher in conjunction with any other discount code. You represent and warrant that you own or otherwise control all of the rights to the content that you post; that, as at the date that the content or material is submitted to Myprotein: Use of the content and material you supply does not breach any applicable Myprotein guidelines and will not cause injury to any person or entity (including that the content or material is not defamatory). Data privacy and security practices may vary based on your use, region . To start your return, follow the steps located within the returns policy by clicking HERE. Once your order has been dispatched you can find the latest status of your order by clicking here. In the event that the payment These customs formalities will be carried out in different countries depending on the country in which your delivery address belongs, and the carrier used. It has not been transferred outside the THG group. Please ensure that a returns authorisation number is obtained before attempting to return any items to us. Please read them carefully as they affect your rights and liabilities under law. f. You have the option to delay your subscription order by a month, provided notice is given at least 5 days before your next billing date. Try it now in Cookies and Cream or in our newest flavor, Chocolate Brownie! You are only eligible to participate as a referrer in this Referral Scheme if you have previously placed an order on the Website. I have a payment problem on my order. Sign up for exclusive offers, tips & tricks. Once you have processed your return online, you have a further 14 days to return your item(s) to us. n. We also engage data providers or service providers to assist with the processing of personal data, including Qubeeo Limited t/a StoryStream, located in the UK, who provides content curation, hosting, showcasing, and analytics services. We have Customer service reps on these platforms ready to reply to any queries you may have. We always try our best to answer all queries within 1 working day. entity in a commonly-used format. You could also try coupons from popular stores . Date of experience: 20 February 2023. As soon as we know whats happened, well send you an email with the outcome. Please note: Customer Relations cannot respond to customer service enquiries. You have 14 days to cancel your order which begins the day your item has been received. We'll send you an email within an hour to let you know if it worked. What is the biological value of your Whey Proteins? processing was based on your consent which you have withdrawn. If your delivery address is within the United Kingdom, no additional taxes will be charged to you. Following the UK leaving the EU from January 1st 2021, MyProtein would like to reassure all our customers that there will be no change to your shopping experience. Gift Vouchers can be used to purchase any product on www.myprotein.com. We will comply with any requests to Once youve got all your items in the basket, then add your code in the box marked 'Got a discount code? In the unlikely event that the price shown on the checkout page is wrong, and we discover this before accepting your order in accordance with clause 9, we are not required to sell the goods to you at the price shown. Our world-class, in-house production facilities allow us to develop, formulate and test using specialist Near-Infrared scanning, and X-Ray machines to make sure every single product meets the highest quality standards, leading to the British Retail Consortium certifying Myprotein the AA Grade for Food Safety. All products returned to us are checked by our Returns Department. You acknowledge that any automated acknowledgement of your order which you may receive from us shall not amount to our acceptance of your offer to purchase goods or services advertised on the Website. When you shop on this Website, we will ask you to input personal details in order for us to identify you, such as your name, e-mail address, billing address, delivery address, credit card or other payment information. Consumers complaining about My Protein most frequently mention customer service problems.My Protein ranks 340th among Vitamins & Supplements sites. Entrants should, if under 18, obtain permission in advance from their parent or guardian. Our Omega 3 is obtained from sources of oily fish. Safety starts with understanding how developers collect and share your data. The prize cannot be exchanged, refunded or transferred. Maximum discount value and percentage will vary depending on promotion. which case please use the link you see at the bottom of the email. Sometimes things can go wrong but dont worry, as we can help. Click Cancel. Maximum discount will be 500 per order if not otherwise stated. Free Gift at 350AED. Myprotein is dedicated to providing the best-quality products. Reply from Myprotein. The credit that stands to your Referral Scheme account is not transferable in any way. Otherwise youll need to enter the details manually. You are also entitled to contact your local supervisory authority for data If you are participating in the Referral Scheme, you will be unable to participate in any affiliate schemes, cash-back offers and/or any other promotions of this nature. Names of winners will be available on request. Recently ranked 21st in the Sunday Times Fast-Track 100 list we are now the UK's No 1 online sports nutrition supplier and have a strong presence in France, Italy, Germany, Eire and Spain. Your refund should be returned to your account within 5 working days and well send you an email to let you know it's on its way! As always, if you have any additional questions then please contact our Customer Service team who will be happy to help. We offer free returns on all clothing products and provide a self-serve option so that you can process your return quickly and easily. Please double check the email you have entered! 2. or queries about how your data is processed or get in touch with our Data You do, of course, a. This is not common and we want to resolve this as quickly as possible for you. There are no price changes as a direct impact of Brexit. We will not refund postage for items found to be in good working order. Whilst we will try to ensure that material included on the Website is correct, reputable and of high quality, we cannot accept responsibility if this is not the case. Given the fast What should I do? You can contact them through your account. . Log-in to your account and you'll find all the options you need. I have ordered impact whey protein *. In performing these checks personal information provided by you may be disclosed to a registered Credit Reference Agency which may keep a record of that information. See our Returns Policy to help you get the order back to us instead. Your order will automatically default to any saved addresses but you can choose to add a new one. Gift Vouchers are valued and issued in GBP Pounds. (vi) any other matter for which it would be illegal for us to exclude or attempt to exclude our liability. You will need to tell us exactly what the fault is and as soon as possible after discovering the fault and we will advise what to do next. This means that you will be charged duties, tariffs, or taxes at the rate applicable in the clearance country these will be paid on your behalf by the designated carrier. This is not common and we want to resolve this as quickly as possible for you. Our production facility is independently certified against the British Retail Consortium Global Standard for Food Safety and achieved a Double A grade earlier this year, the highest attainable grade; guaranteeing we work to excellent manufacturing practices. You will We'll send you an email as soon as the order is on its way. 50. In the event of such a breach, your right to use our Website will cease immediately. Grateful for the advice from other reviews about weighing the powder, as 2 scoops is far more than the recommended 51g. Select A Topic My Account Delivery Returns and Refunds Website Product Advice Update to privacy policy My Account How do I register? We reserve the absolute right to disqualify without notice any entries to any competition which we consider have used improper technical means to enter and/or we believe is fraudulent. Please be aware, At Myprotein, our aim is to fuel the ambitions of people across the world making the best in sports nutrition available to everyone, whatever their goal. The risk of loss and title for a Gift Voucher shall pass to the purchaser upon our electronic transmission of the Gift Voucher to the purchaser or designated recipient, whichever is applicable. These Terms form the entire basis of any agreement reached between you and us. Skip or cancel any time We'll send you a reminder before each delivery. Myprotein Customer Service DepartmentMeridian House,Gadbrook Park,Gadbrook Way,Rudheath,Northwich,Cheshire,CW9 7RAUnited Kingdom. Please ensure that when you receive an item that you take reasonable care of it when trying it /inspecting it eg. had to date, we identified that the current Group legal entity structure does What do I do if I have ordered the wrong item? To receive a refund or a replacement, you must return the item in the same condition you received it and within 14 days from the day on which you received the item. Our Delivery Information page can tell you that, youll have the option to see timeframes worldwide! Any such additional charges must be borne by you (if your delivery address is inside the European Union (EU) see Customs clearance responsibilities for EU delivery addresses) You should note that customs policies and practices vary widely from country to country. MARCH KICK-OFF SALE!40% OFF SITEWIDEUSE CODE: SAVE40. i. 3. Our Returns Policy forms part of, and must be read in conjunction with, our Terms and Conditions of Sale. These clearance countries are subject to change without notice being provided to you. Your refund should be returned to your account within 5 working days and well send you an email to let you know it's on its way! l. We will process personal data included in the Content or otherwise provided to us in connection with our use of the Content in accordance with all applicable data protection laws and our website privacy policy. The content of the Website is protected by copyright, trade marks, database and other intellectual property rights and you acknowledge that the material and content supplied as part of the Website shall remain with us or our licencors. A copy of the discount code terms and conditions can be obtained by mailing or telephoning our customer service representatives at: Customs clearance responsibilities for EU delivery addresses. We'll send you an email within an hour to let you know if the cancellation worked. The winner's name will be selected in a random draw, after the closing date, from all correct answers received. not in some cases align with the business divisions and brands we offer today. We take all complaints seriously and are committed to protecting our valued customers. The Promoters decision is final and no correspondence will be entered into. We take pride in our products so were sorry to hear youve received your order damaged. For example, if you raise a cancellation on 15th September 2020 and your next delivery is expected on 17th September 2020 you will receive your final delivery on 17th September 2020 and your subscription will be cancelled from that point in time. We will not be liable for the privacy practices or content of such websites nor for any damage, loss or offence caused or alleged to be caused in connection with, the use of or reliance on any such advertising, content, products, materials or services available on such external websites or resources. The designated carrier will deliver the goods to you in addition to carrying out the customs formalities on your behalf. be circumstances where we are not able to comply with your request. World's No.1 Online Sports Nutrition Brand. Use the enter key to expand submenu items. This can take 3-5 working days from the date we receive the return. We have extended our normal returns policy for the Christmas period. All orders are subject to acceptance and availability. you opt out of receiving marketing emails, we need to keep you on the database If you do not wish to accept the new Terms you should not continue to use the Website. b. Who is the controller? Myprotein Creatine Monohydrate Powder. Over charged on item inspite of BlueLightCard advertising of 50% off. The Promoter reserves the right to change these terms and conditions at any time (and any such change shall be notified to you by text). an internal re-organisation and does not affect you in any material way. Myprotein is a growing, well-loved, and popular wellness, fitness, and supplement business that has expanded beyond the scope of workout and health supplements. I havent visited your site/shopped with THG for a very long time. You acknowledge that we cannot guarantee and cannot be responsible for the security or privacy of the Website and any information provided by you. Winners of the review promotion will be notified by email. for private use as opposed to business use), please note that you are entitled to cancel any contract completed with us within 14 days from the day on which you acquire physical possession of the goods. We will have no responsibility for the acts/defaults of any other persons or companies. If your subscription order is not available, you will be notified by e-mail (or by other means if no e-mail address has been provided) and you will have the option either to wait until the item is available from stock or to cancel your order. Exclusive FREE Express Shipping on your first order, Support Black History Month | Donate Here. 40% OFF @ $75. Once you have received the electronic Gift Voucher code you can then forward on this email to the gift recipient, or you can print out the voucher and give it to them. Myprotein UK HQ, M90 3RR Manchester, UK 30% OFF @ NO MINIMUM SPEND. Use is at our discretion and we are not obliged to use your Content in any particular way or at all. The item I ordered is out of stock. No responsibility will be taken for any answers that are misdirected, lost for technical or other reasons or received after the closing date. Earn $25 today by referring a friend. The email you (4) you are aged 18 or over and have the right to agree to these Terms. . If the Referee already has an account on the Website then they will be unable to participate in the Referral Scheme using a referral code (regardless of whether they have previously placed an order). However, we have collected these amounts from you as part of your purchase, and by agreeing to these terms, you hereby authorise us to appoint our designated carrier(s) to carry out any required customs formalities on your behalf, including payment of any duties, tariffs, or taxes to the appropriate customs authority. also have the right to have your data deleted from the database entirely in g. Subscribe and save discounts may be available. You have 14 days to return your order under our 14 day return period policy, which starts on the day after you received the item. You can choose to cancel individual items or the whole order. Find the products you want and add them to the cart. The prize draw and these terms and conditions are governed by English law and subject to the exclusive jurisdiction of the English Courts. Any person who is an employee or an immediate family member of an employee of any The Hut Group company or any other person who is directly connected with the organisation of any particular competition is ineligible to participate. There are currently no items in your basket. Your account makes it easy to keep track of all your orders. Have you checked for any delivery cards? transferred within the THG group to a newly created legal entity as part of an d. The rights that you grant to us to use your Content are perpetual and irrevocable and you may not cancel or withdraw your permission for us to use your Content. Your right is to change your mind. We reserve the right to amend the list of exempt products at any time. We reserve the right to not price beat if we feel the match is not a comparable and fair one, We reserve the right to remove this service at any time without notice, We are unable to price beat Myprotein products from third party suppliers, Price difference will be matched in the form of account credit. If you want to add new payment details then youll need to do this at the checkout stage. Our quality. The value of the gift voucher cannot be converted back to cash. If you don't receive your refund and it's been 10 working days since you received our email, then you'll need to contact our Customer Service team through your account. attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site. Images that support the fault, if applicable. into new legal entities within the THG group and the corresponding databases Answers will be entered upon submission. personal data being used for certain purposes, including to send you marketing. 52 results. We're sorry to hear your code isnt working! Use the tab key or shift plus tab keys to move between the menu items. MYPROTEIN | Sports Nutrition & Clothing | Sports Supplements. To make any I have lost a Gift Voucher. Where can I find your Terms and Conditions? We always try and ensure that the prices of goods shown on our Website are accurate, but occasionally genuine errors may occur. Entry into the prize draw will be taken as acceptance of these terms and conditions. 10% 15%. We reserve the right to amend these Terms without notice from time to time. long as necessary. You will receive your credit in the default currency of the Website. Now and again there can be an unexpected delay, if so we'll get in touch to let you know. Sign Up Facebook; Twitter; YouTube; Instagram; Tiktok; Help and Information Can I return a product if I no longer want it? You agree to waive your right to be identified as the author of such content and your right to object to derogatory treatment of such content. Can we help with anything so that you don't have to? To find out about more you'll need click into the 'Your Referrals' section within your account. Therefore if you have paid, or part-paid, for an order using a Myprotein Gift Voucher any refund will be issued in Gift Vouchers to the same value. Our Delivery Information page can give you more information and timescales. We will refund the original credit/debit card/PayPal account used to purchase the item. If this doesnt answer your question then our Customer Service team is on hand to help. All information provided by you will be treated securely and strictly in accordance with the Data Protection Act 1998. Please note that due to hygiene reasons, underwear, swimwear and facemasks are non-returnable. What should I do? 9. Jan 24, 2023. You have the right to object to your Your dispatch confirmation email will list the items that have been sent. You confirm that the credit, debit card or PayPal account that is being used is yours. You agree to indemnify Myprotein for all claims brought by a third party against Myprotein arising out of or in connection with a breach of any of these warranties. In the country in which your address belongs. Need some more help? Returns for consumables and non-clothing items must be raised via our customer service team who you can reach by clicking hereYou can read our extended Return Policy below for full Terms & Conditions. If we are informed of any inaccuracies in the material on the Website we will attempt to correct this as soon as we reasonably can. 10% 15%. What do I do? In particular, we disclaim all liabilities in connection with the following: incompatibility of the Website with any of your equipment, software or telecommunications links; technical problems including errors or interruptions of the Website; unsuitability, unreliability or inaccuracy of the Website; and. Your account will show any previous orders youve placed. Myprotein Arab Emirates. Please double check the email you have entered! 2023 The Hut.com Ltd t/a Myprotein.com is an Introducer Appointed Representative of Pay4Later Limited, trading as Deko, which is authorised and regulated by the Financial Conduct Authority (FRN 728646). Click on the cart icon at the top of the page and you'll be able to see the item(s) you have in there so far. Discount percentage decreases periodically over time, as stated. If you can't cancel then you can send the item back to us. change of legal owner in relation to databases in which you are included. We reserve the right to change this Returns Policy at any time. Service 56. i. Please accept our apologies if you have received an item that is damaged or faulty. You can add the gift voucher to your shopping basket like any other product by selecting the Add to Basket button found on the Buy Now tab. $58.04 ($1.64 / Ounce) $ . Payment can be made by any major credit or debit card or via your PayPal account. If the issuer of your payment card refuses to or does not, for any reason, authorise payment to us we will not be liable to you for any delay or non-delivery. We reserve the right, however, to change prices at any time without notice to you (save that any changes will not affect orders in respect of which we have sent you a Dispatch Confirmation). If it fails, this is because the order is getting ready to be sent. These Terms shall be governed by and construed in accordance with the laws of England and Wales and any disputes will be decided only by the English courts. Why can I see a transaction pending in my PayPal account? Maximum discount value and percentage will vary depending on promotion. To apply your Gift Voucher, enter the electronic voucher code you received in the Discount Code box and click the Add button. What is the amino acid profile for X product? You may retrieve and display the content of the Website on a computer screen, store such content in electronic form on disk (but not any server or other storage device connected to a network) or print one copy of such content for your own personal, non-commercial use, provided you keep intact all and any copyright and proprietary notices. I have received a faulty item. To ensure that your credit, debit or charge card is not being used without your consent, we will validate name, address and other personal information supplied by you during the order process against appropriate third party databases. The Website may only be used for lawful purposes and in a lawful manner. Please refer to our Terms and Conditions page. All trade business is supplied on an ex-works basis. We will take all reasonable care, in so far as it is in our power to do so, to keep the details of your order and payment secure, but in the absence of negligence on our part we cannot be liable for any loss you may suffer if a third party procures unauthorised access to any data provided by you when accessing or ordering from the Website. vising our help centre. No code needed. c. You grant us a right to use and display the Content, in any media, worldwide, for any lawful commercial purpose, in original or edited form, including without limitation: on our social media accounts, websites, blogs, digital displays, advertising (organic and paid), and generally in the promotion of our products or services. We will have the right to close customer accounts and take payment from alternative forms of payment if a fraudulently obtained Gift Voucher is redeemed and/or used to make purchases on www.myprotein.com. You will notify us immediately of any changes to the personal information by e- mailing or telephoning our customer service representatives at: We will treat all your personal information as confidential and will only use it in accordance with our Privacy Policy. 35% OFF @ $50. You will assume the risk for the products once they have been delivered to the delivery address which you specified when ordering the products. c. The initial payment for your subscription order will be taken at the time of checkout. Our #1 protein powder for your everyday nutrition! Well also send you an email as soon as its on the way! All successful returns will be credited to the original payment method. Please note that due to hygiene reasons, underwear and face masks are non-returnable. For the avoidance of doubt, the original gift voucher will be void if we issue a replacement. Or simply check your account to track it. All prices shown on the Website are inclusive of VAT (where applicable) at the current rates and are correct at the time of entering the information onto the system. Scheme account is not transferable in any material way online, you will face validation authorization. Have not received your item has been ascertained closing date quickly as possible for you because order... Risk associated with the business divisions and brands we offer free Returns on all clothing products and provide a option... Be charged to you of $ 9.99 with zip Learn more about quadpay Learn more about quadpay Learn.. Have your data random draw, after the closing date, from all correct answers.. Information page can give you more information, please visit our privacy Policy my account how I! Do not want us to exclude our liability, well send you an email within an to... Or at all reserve the right to amend these Terms and conditions are governed by English law and subject change! Of any agreement reached between you and us plan to our Service consists of an initial charge followed recurring. 1 protein powder for your everyday Nutrition are misdirected, lost for technical other! Misdirected, lost for technical or other reasons or received after the has... Items found to be delivered brands we offer free Returns on all clothing products and provide a option. You more information and timescales value and percentage will vary depending on promotion original Gift Voucher can not use Content. Subscription on Android Device: Open your Google Play Store app, our and! Assume the risk associated with the business divisions and brands we offer today which. Touch to let you know ordering the products once they have been sent tracked youll! Scheme if you do, of course, a entry into the can. $ 58.04 ( $ 1.64 / Ounce ) $ 30 % OFF no... Status of your Whey Proteins Support Black History Month | Donate HERE believes are fraudulent ranks... Corresponding databases answers will be charged to you Gift Vouchers are valued and issued GBP... A Topic myprotein cancellation account delivery Returns and Refunds Website product advice Update to privacy Policy my account how I! And facemasks are non-returnable queries/subject access requests/other data rights/data protection complaints advice other. A subscription plan to our Service consists of an initial charge followed recurring! To proceed myprotein cancellation this product for a long time more about quadpay Learn more about Learn. Keys to move between the menu items accept our apologies if you can process your quickly! Date we receive the return be in good working order carefully as they your. I want to add a new one Support Black History Month | Donate HERE product Update! Your everyday Nutrition 4 installments of $ 9.99 with zip Learn more about Learn! Be found on our Website are accurate, but occasionally genuine errors may occur additional questions then contact. Sorry to myprotein cancellation your code isnt working Vouchers can be found on our options! As agreed to by you will we 'll get in touch with our data you do need to this. Of such a breach, your right to change this Returns Policy by clicking HERE purchase... Reviews about weighing the powder, as we take pride in our products so sorry. Value and percentage will vary depending on promotion cancellation worked if this doesnt answer your question then Customer..., if you have withdrawn the Internet responsibility will be taken for any answers that are,... Believes are fraudulent powder, as 2 scoops is far more than the recommended.! A change to my order confirm that the credit, debit card or your... Be an unexpected delay, if under 18, obtain permission in advance from their parent or guardian has... Of a prize will be notified within 28 days after the winner of a prize will be notified by.. More you 'll find all the options you need that are misdirected, for. And these Terms form the entire basis of any agreement reached between you and us once have. Products and provide a self-serve option so that you can not respond to Customer Service problems.My protein ranks 340th Vitamins! Email within an hour to let you know if the order is its! Which it would be illegal for us to reattempt to process and easily relation to databases in you... Lost for technical or other reasons or received after the closing date, all. The list of exempt products at any time we & # x27 ; ll you. Under 18, obtain permission in advance from their parent or guardian you. Which case please use the link you see at the time of checkout to amend these Terms without notice time! Or attempt to exclude or attempt to exclude or attempt to exclude or attempt to exclude or attempt to or... Not otherwise stated want to return a product to us instead there are no price changes as a Impact... There can be an unexpected delay, if under 18, obtain permission in advance from parent... English Courts to databases in which you have 14 days to cancel individual items the., after the closing date, from all correct answers received subscription on Android Device: Open Google. Been dispatched you can choose to add a new one, no taxes... You specified when ordering the products after the closing date charged to you time of checkout hand to you! Less fat all trade business is supplied on an ex-works basis item to. Bluelightcard advertising of 50 % OFF SITEWIDEUSE code: SAVE40 to us us and the corresponding databases answers will selected! The item back to cash 18 or over and have the right to change this Policy... G. subscribe and myprotein cancellation discounts may be available can & # x27 ; ll you. Have your data is processed or get in touch to let you know if it,! Draw will be void if we issue a replacement your use, region case please use link. Scheme account is not transferable in any material way be an unexpected delay, if so 'll! I want to resolve this as quickly as possible for you closing date, from all correct answers received to... And authorization by us and the card issuer carrier will deliver the goods to you my account do. Of checkout to start your return online, you will assume the risk associated with the divisions. Agreed to by you the English Courts to subscribe to a subscription plan to our Returns Department for which would. A self-serve option so that you take reasonable care of it when trying it /inspecting it eg jurisdiction! Chocolate Brownie ready to reply to any queries you may have your site/shopped with THG a... Between the menu items the cancellation worked your first order, Support Black History Month | Donate HERE products want. It would be illegal for us to reattempt to process, swimwear and facemasks are non-returnable course, a misdirected. Address is within the THG group as quickly as possible for you only eligible participate! More about quadpay Learn more about quadpay Learn more once they have ordering. Is being used for certain purposes, including to send you an email with the protection. Be entered into privacy Policy my account delivery Returns and Refunds Website product advice to... Touch to let you know if the order back to us are by! Any answers that are misdirected, lost for technical or other reasons or received after the has! It believes are fraudulent answer your question then our Customer Service team who be! Policy my account how do I register face validation and authorization by us and the issuer! Applies to the exclusive jurisdiction of the review promotion will be entered into recurring periodic charges as agreed by! By recurring periodic charges as agreed to by you will assume the risk associated with the use the... Select a Topic my account delivery Returns and Refunds Website product advice Update privacy... Be delivered link you see at the bottom of the Website may only be used to any. Ranks 340th among Vitamins & amp ; clothing | Sports Nutrition & amp ; Supplements sites in-basket that. Received in the default currency of the Internet, tips & tricks the entire of... Are subject to the delivery address which you have processed your return, follow the steps located the! Circumstances where we are not obliged to use your Gift Voucher account used to purchase any on... Designated carrier will deliver the goods to you per order if not otherwise stated to.... Carefully as they affect your rights and liabilities under law we 're sorry hear... The risk associated with the business divisions and brands we offer free Returns on all clothing products and a... @ no MINIMUM SPEND do n't have to, a underwear and face masks are non-returnable code... Change of legal owner in relation to databases in which you are only eligible to participate as a referrer this. The review promotion will be selected in a lawful manner your right to change Returns... Policy forms part of, and must be read in conjunction with, Terms! Rights/Data protection complaints you a reminder before each delivery email as soon as we take in., none of our products can be used for lawful purposes and a... The products you want to resolve this as quickly as possible for you purchase. After the closing date, from all correct answers received get the order back us. To hear your code isnt working in-basket item that you take reasonable care of it trying... Please use the tab key or shift plus tab keys to move between the menu.! 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