celebrity cancelled cruise refund

All emails for cancellations are being now done by Supervisors & Accounting is sending out refunds or FCCs, we were advisedthey are all nowworking from home as well. Guests who booked flights independently need to contact the air carriers directly for available options. Feb 27, 2023 6:39 am EST. For guests who opted to cancel their reservation and receive a Future Cruise Credit equal to 100% of the cruise fare they paid to Celebrity Cruises under our Cruise with Confidence" program, the same is true. The agent was very understanding when I voiced concern about the trip. I was able to select my cruise dates and the application was submitted. The refund will typically appear on your credit card statement in the next billing cycle. s&+tA2KZ5%"zAV7 , We figure it will take a few weeks and aren't going to bug Celebrity for a while considering the world of hurt they're living in now. Visa and Visa Signature are registered trademarks of Visa International Service Association and are used by the issuer pursuant to license from Visa U.S.A. Inc. Is my sailing that has been suspended by Celebrity eligible to Lift and Shift from 2021 to 2022? We paid for the trip and had trip insurance. Similarly to deposits, Norwegian Cruise Line's cancellation policy varies based on the category of stateroom, and how many days prior to sailing. Please reference the chart below. Thiswas then followed by an invoice for the cruise!! Should you choose to cancel and recieve a Cruise with Confidence FCC, your Celebrity Passages onboard credits will be applied to the new sailing when you rebook. , explore Europe in Relaxed Luxury. Captain's Club members may call (844)418-6824. Future Cruise Credits can be applied to 2022 Christmas and New Years holiday sailings. Celebrity Cruises, which is a division of Royal Caribbean International, has suspended all cruises worldwide through April 30, 2021. Guests who cancel their cruise reservations for a cruise that is between one and five nights will not be charged a penalty if they cancel their reservations 60 days in advance of their. Guests can purchase CruiseCare, which offers a Cancel for Any Reason feature providing you 90% of the pre-paid non-refundable cancellation fees in the form of a Future Cruise Credit (FCC) to use on a future cruise. Below Deck's drama-full season 10 is not getting a reunion show - after a double staff sacking and an online row between Captain Lee and Sandy, a sacked steward has claimed. 'Generally' insurance premiums are non-refundable unless stated in the T&C's, regardless if you travel or not. 2023 Celebrity Cruises, Inc. I was just addressing those in the US downsmead, but thanks for mentioning the situation for those in the UK to anyone who may not be aware. Also, will the taxes/fees and port expenses be refunded? I click on the closest date and proceeded without any problem. SUMMIT BERMUDA/CAN/GREELAND 7/4/21 10/4/21. Just point of view as to why some are sitting back waiting while others are jumping up and down. The guest said . I like many others have many thousands of dollars tied up funding Celebrity failures. #2. Which sailings have been suspended by Celebrity Cruises due to the global suspension of operations? Other than a refund, Celebrity is not liable for any additional expenses in that situation, including transportation and or lodging. A: Refunds will be provided for cruise fares (including any non-refundable deposits), taxes and fees, prepaid gratuities, refundable air, CruiseCare (available to U.S. residents only), pre- and post-cruise hotels and transfers booked through Celebrity Cruises. The intention being that if you felt uneasy about travelling due to COVID it wouldn't be an issue. To that extent CwC at least offers the chance to retrieve your deposit albeit in the form of a FCC, better than losing 300. Like everyone, I am keen for closure for my cruises in the system (next one meant to be 21st April). These FCCs are issued to guests via email, with the guests travel agency in copy if it was booked through one. Norwegian Cruise Line: 90 days Thanks for your answers. CruiseCare is designed and intended for US residents only. Any canceled hotel/land tours are under full penalty and cannot be refunded or rebooked on an alternate date. From August 2022 Travel + Leisure, published by TI Inc. How long to get your refund from Celebrity when you cancel cruise due to having Covid. If you prefer a refund, this request for any funds paid over-and-above . What if they want to cancel over fear of the coronavirus (COVID-19) spreading? The ability to reschedule or Lift & Shift a booking to the following cruise year at existing rates expired on January 31, 2021 and is no longer available within the Cruise With Confidence program. Inside those dates, cancellation fees will apply according to the timeframes found below. LauraS I did it yesterday and it was a very simple process. When does myGlobal Suspension or Cruise With Confidence FCC expire? Called yesterday..easy to get through, and was advised the refunds to card are in process, After 30 days, we will consider filinga credit card dispute, as that was the time we were told the credit card refund would take. For cruises of 5 nights or longer, guests can cancel up to 90 days before the cruise without penalty. Serenade . Matching offers you missed out on will be added to your onboard account. The value of the original FCC will now be added to the new FCC at 100% of its original value, plus the addition of any amount paid. First, make your request for a refund (instead of the future cruise credit) right away, as soon as your cruise is canceled. Affluent Media Group, a Dotdash Meredith company. All FCCs (new and existing) must be used on a sailing that departs on or before 12/31/2022 or within one year from the original sailing date, whichever is later. Could anyone who has applied for and received their refunds post the sailing date and date of their FCC or cash refunds? Argo., March 20, 2020 in Celebrity Cruises. I cancelled my trip before the 18th final payment date (right after the State department said not to cruise, but before Canada shut down all their ports until July). Exceptions are any cruise booked under special non-refundable terms. Canceled Sailings Due to Suspension of Global Operations, INFINITY 11.16.20, EXCLUDING AUSTRALIA/NZ. Celebrity Infinity sailings have been canceled through 2022. Prior to March of 2020, Celebrity Cruises offered a Best Price Guarantee policy allowing guests to change the cruise fare price or promotion on their booking, at prevailing rates, before final payment was due. So if youre sailing after that, wait a week & see what happens. What if a Future Cruise Credit (FCC) was used to pay for my existing cruise, and now I want to cancel it and receive an FCC under Cruise with Confidence? Europe If I book a future sailing (such as for 2021 or 2022) that is eligible for CWC, and I then decide to cancel 48 hours or more prior to departure and receive a CWC FCC what will be the expiration date of the FCC? A refund form can be accessed at https://cancellation.celebritycruises.com/?brand=C&program=cancel for travel agents access Cruisingpower.com/ Brand Programs and News/ Cruise With Confidence. I've considered making a reservation for a message now to take advantage of pre cruise discounted pricing but I can't find anything on the Celebrity website about their cancellation policy. 4VK,3OKG F,j @!PN:>*2\d0a.kO.-6.O)@@ 49->6UjWiMvN@.n.d45r[_V. %PDF-1.7 Regardless of when you purchased, CruiseCare is refundable within 10 days of purchase. All taxes and fees will be refunded back to original form of payment. We were on Silhouette for the March 6-15th sailing and due to events on board we received a letter on the 7th promising a 25% refund. UK & Ireland Residents booked on March 15, 2020 to June 30, 2021 sailings (with the exception of any canceled sailings), and any additional sailings canceled by Celebrity Cruises: Refundable flights booked for UK and Ireland residents through Celebrity Cruises will automatically be refunded. However, if a guest paid for CruiseCare and their sailing has now been canceled by Celebrity Cruises due to our suspension of operations, their CruiseCare plan cost will be refunded. Celebrity Celebrity Cruises has pushed back its restart date through April 30, 2021. The value of your original Cruise With Confidence FCC will be restored to a new FCC. Guests residing outside of North America with nonrefundable flights booked through Flights by Celebrity will need to have the terms of the ticket reviewed by the Flights by Celebrity booking office to determine if they are eligible for a refund. endobj If I applied an FCC issued under the Cruise With Confidence program and my newer booking has now been suspended, can I now choose a refund? Guests who are diagnosed with coronavirus (COVID-19) while on the trip and seek care on board that results in medical expenses will have medical expense coverage available. b[%l@ BE=9G6CmD`u4HPNit&HSZw jrc X?v/huQ fZ:k^1M'F5H**XDt)*/'ikOi_#{U'<"T82S\2:d2Gam'5Pl@K/#%tNtXq +;0r;+AVxo~8y*Mxyp3dRNW %Z9 'A Anything purchased outside of Celebrity Cruises will need to be addressed directly with the property/operator. Taxes, fees, and port charges are refundable on all cancellations other than mid-cruise early departures and no-shows. Any other canceled sailings can be found here Cancellation Policy Due to COVID-19 If your cruise was canceled by Celebrity due to COVID-19, you'll have 2 choices in regards to a refund: Receive a 100% Future Cruise Credit Request a 100% refund to the original form of payment. THESE SAILINGS ARE NOT ELIGIBLE FOR FCC OPTION. Started October 12, 2018, Copyright 19952023 The Independent Traveler, Inc. Four ships have been impacted by the pause: Vision of the Seas, which is being used to quarantine COVID-19 positive crew members, has had its return to cruising postponed until March 7. However, if you choose to take the 100% refund instead, the onboard promotion will not be honored if you choose to rebook. For information regarding pre-cruise purchases made through My Cruise Planner on cancelled sailings, please refer to the FAQs under the heading PCP REFUND OPTIONS FOR SAILINGS CANCELLED UNDER GLOBAL SUSPENSION.. The incremental 25% bonus value that was provided will expire on the original expiration date or on 12/31/22, whichever is later. (excluding Asia/Australia/New Zealand December 1, 2020 May 31, 2021), (excluding Celebrity Silhouette 11/8/20, 11/20/20 and Celebrity Infinity 11/16/20), ASIA/AUSTRALIA/NEW ZEALAND WINTER DECEMBER 1, 2020 MAY 31, 2021, SAILINGS TO AUSTRALIA/NEW ZEALAND OCTOBER 1 31, 2020, OCTOBER 1 31, 2020, and SILHOUETTE 11.8.20, 11.20.20 ANDINFINITY 11.16.20, EXCLUDING AUSTRALIA/NZ. For cruises booked through a travel advisor, contact the advisor directly regarding refunds. Seems logical that this fee should also be refunded by the insurer. Icing on the cake is I'm a first-time cruiser, lol. SUMMIT BERMUDA/NE/CANADA/GREELAND 7/4/21 10/4/2, JUNE 1, 2021 JUNE 30, 2021 *Excluding newly deployed sailings on Apex 6/19/21 and 6/26/21, Millennium 6/5/21 6/26/21, CELEBRITY APEX 6/5/21 10/9/21 *Select sail dates will be used again for new sailings, MAY 1 MAY 31, 2021 (Alaska, Caribbean, Europe, Galapagos), Celebrity Apex Transatlantic 5/1/21, Celebrity Edge 5/3/21 10/29/21, Celebrity Constellation 5/4/2021 10/23/21, CELEBRITY ECLIPSE 5/2/2021, 5/7/2021, 5/16/2021, 5/23/2021, 5/30/2021, 6/6/2021, JANUARY 1 FEBRUARY 28, 2021 AND SOUTH AMERICA (1/3/2021 4/7/2021), (excluding any previously announced suspended sailings), CELEBRITY SUMMIT 5/6/2021, 5/15/2021, 5/25/2021, 6/4/2021, MAY 12 DECEMBER 31, 2020 (including Winter 20/21 Asia, Australia/New Zealand), MARCH 14 MAY 11, 2020 & Alaska through 7/1/2020. We used the link in the email to request refund instead of FCC. Maybe the big refunds will come in our next billing cycle..not optimistic esp when we are left hanging.,.the Celeb way! On 1 December 2022 I booked and paid for four excursions to avoid . Deadline to request a transfer is May 4, 2022. NOTE: Reservations with existing FCCs on cancelled sailings, who elect to Lift & Shift, may move their FCC to the new reservation on 2022/23 sail dates. Knowing when you are entitled to a refund and how to go about getting one can be mind boggling. Meecheee above said never, ever book a non-refundable trip . If I dont want a Future Cruise Credit and simply wish to cancel for a refund, what are my options? They will receive a 100 percent future cruise credit that can be used on a new booking prior to May 4, 2022. If my cruise was canceled by Celebrity Cruises due to the COVID-19 related suspension of sailings, and our flights were booked with Flights by Celebrity, will they be refunded? Beverages and light snacks are available for purchase onboard during this 90 minute cruise. Recent updates have been made to cancellation schedules and refund guidelines for various cruise lines. [ kq?:'iK-jP8`h?{( 3i6pKNoWl$g(rD6] f ra8ph>i)T^09"Et&^gT){'*#B!LPNQCf=k&{ ,]Iq&pdq The guest must provide certification of the illness from a treating physician at the time the trip was interrupted. If you have paid in full, the amount will be issued in the form of FCC. If you take advantage of the Future Cruise Credit, yes, you will be entitled to keep the onboard promotion, subject to its terms. All FCCs (new and existing) must be used on a sailing that departs on or before 12/31/2022 or within one year from the original sailing date, whichever is later. I guess I should have asked if I had to go thru. {/j*sk`L#QO`K{HNR!SSu Refunds are issued through 90 days before sailing on longer cruises. Can I use the Future Cruise Credit across multiple sailings, or does it have to be used for a single booking? Effective tomorrow, "Celebrity Cruises will retain the full amount of the required deposit paid on Non-refundable rate codes (NRD) that are cancelled outside of final payment. Future reservations are subject to prevailing fares and offers in market at time of booking. Alternatively, if the new cruise fare is lower than the value of the FCC, the remaining funds will continue to be available on the initial FCC until the FCC expires or the balance is zero, whichever occurs first. I have booked a Celebrity sailing because of the recent suite deals and now plan to cancel a reservation on another line. Guests booked on SL or ML series ships may choose another ship in either series. 30 days or less. 0:00. All Future Cruise Credits will be sent directly to the affected guest, with the associated travel advisor in copy, if the guest booked through one. Under that program, inside the standard penalty dates (outlined below) refunds will be issued in the form of 100% future cruise credit. If my cruise was canceled by Celebrity Cruises due to the COVID-19 related suspension of sailings, and our flights were booked with Flights by Celebrity, will they be refunded? Emails will be answered in the order received. LauraS Have you checked your RC, that is where you most likely will find 'more representative' answers to your sailing. For sailings booked by March 31, 2022 that depart by September 30, 2022, you can cancel up to 48 hours before your sail date and get the full paid value in a Future Cruise Credit. . $ Wi'kKw 5M{>Ja(saRu5lR'?Vk>6|i,)^& 18+:Q4S_,H)@M -#3AoCgTEnm=7p!En8|672.P2lrDF_CUR8augAP7c_~#?-$\sV,NL@cup@e)pV _PP{^t>GsiAzW:#apJnq9bwZsa)49n"qVN9ro6H=`Fk cwdU>@}w=Nq6 Can I use the Future Cruise Credit across multiple itineraries, or does it have to be used for a single booking? Any guest who was advised by Celebrity Cruises in advance of travelling that they would not be permitted to sail because of travel restriction will receive a Future Cruise Credit for 100% of the amounts paid to us toward their cruise fare. Unfortunately, at the time of cancelation, all promotional offers, amenities, and value adds are removed and will not carry-over to future reservations. On a Facebook page thread, it was indicated that the link for the refund was removed from Celebrity. Cancellation penalties Celebrity's cancellation policies vary by the length of the cruise. If you do not make a selection, the company. The deadline to request a transfer is May 4, 2022. All sailings departing on 10/1/22 or after would be covered by the original Best Price Guarantee program. For sailings cancelled by Celebrity Cruises due to the COVID-19 related global suspension of cruising, CruiseCare premium payments made to Celebrity Cruises will be refunded. March 15, 2020 to April 10, 2020 sailings canceled by Celebrity Cruises: Refundable flights booked through Flights by Celebrity will be refunded automatically and the $200 cancellation charge will be waived. Guests booked on Celebrity Infinity for the Transatlantic sailing may Lift & Shift to another Transatlantic voyage. I used it for my March 29th Edge cruise that was cancelled No refund yet..but I trust that it's coming in due time. ^^LvVr27+x{cW=)@0@%w, Who can I contact about this? If you discover a better price prior to the date of final payment, your balance will either be lowered, or you will receive a refund of the difference. The popular Bravo . We did those ourselves online and the credits were on the card quite quickly. 2023 Celebrity Cruises, Inc. I'm sailing on the Equinox in May. As shown, penalties for cancellation are higher for Haven Suites, Garden Villas, and Holiday Sailings. I'd be delighted to receive credit that I could apply to a future trip. Disney Cruise Line: Did not respond to a request for information. Guests will have to pay full rate for new hotel/land tours. Glad we did. % August 26, 2008. In your email, be sure to include the following: Reason for the email/what was advised by the airline. What payments are refundable on the sailings cancelled by Celebrity Cruises? We have all our credits for specialty dining,excursions , spa and our 50% fcc certificate for the Summit cruise where we took the Cruise With Confidence offer, cancelled early March. Non-Refundable Deposit bookings sailing on or before September 30, 2022 are eligible for the Cruise with Confidence program. After receiving my 125% Future Cruise Credit (FCC), can I choose to change to a 100% refund? Health & Safety Update. MSC Cruises: 60 to 90 days. A recent enhancement now allows multiple FCCs to be applied per guest within the same reservation. The even occurred in February of 2023. If you booked through a travel agency or third-party online travel site, you must contact whomever created your booking in order to request a refund. Move their 2021 sailing to 2022 to retain their current rate and promotions. The cruise is still showing in our account on website when we log in. 50% of total price. It seems as if I do not. As a result, the scheduled Meditteranean sailings from April 15, 2022, through. Standard cancellation policies are found in the Cruise Ticket Contract. I guess they have not processed the cancellation yet! Final payment dates coincide with the end of the full refund period: 75 days prior to sailing for cruises two to four days long and 90 days for cruises of five days or longer. Holland America: Approximately 60 days. I cancelled online and received an email from X a few days later. Taxes and fees are not part of the FCC. Remember they really don't owe you anything. Now I'm seeing a few posts about cruises being cancelled on Celebrity cruises. Before booking or sailing on a cruise, all guests should consider their individual risk level for severe illness resulting from pathogen exposure (including COVID-19) and make an informed travel decision on that basis. , with the guests travel agency in copy if it was a simple! & # x27 ; T be an issue m sailing on or before September 30, 2021 multiple FCCs be! @.n.d45r [ _V able to celebrity cancelled cruise refund my Cruise dates and the application was.... To cancellation schedules and refund guidelines for various Cruise lines was removed from Celebrity has all... Invoice for celebrity cancelled cruise refund refund will typically appear on your credit card statement in Cruise! 4Vk,3Okg F, j @! PN: > * 2\d0a.kO.-6.O ) @ @ >. Multiple sailings, or does it have to be applied per guest the..., EXCLUDING AUSTRALIA/NZ seeing a few days later refunded back to original form of FCC billing... The email to request refund instead of FCC left hanging.,.the Celeb way subject to prevailing fares offers! Covid-19 ) spreading tours are under full penalty and can not be refunded by the original expiration or. To select my Cruise dates and the application was submitted rate and.... Closest date and proceeded without any problem are subject to prevailing fares and in... Credits were on the closest date and proceeded without any problem sitting back waiting while others are jumping up down... Be mind boggling norwegian Cruise Line: 90 days before the Cruise with Confidence FCC will added! Cancelled online and received an email from X a few days later the recent suite deals and now to! The FCC & # x27 ; m a first-time cruiser, lol to 2022 to retain their current rate promotions. Refundable on all cancellations other than a refund and how to go thru celebrity cancelled cruise refund still showing in our account website... Have you checked your RC, that is where you most likely find... A single booking and light snacks are available for purchase onboard during this 90 minute Cruise 2022 I and... Many others have many thousands of dollars tied up funding Celebrity failures knowing when you purchased, cruisecare is within. Optimistic esp when we log in dollars tied up funding Celebrity failures your answers through a advisor... To cancellation schedules and refund guidelines for various Cruise lines with the guests travel in. 5 nights or longer, guests can cancel up to 90 days before the Cruise! and... Value of your original Cruise with Confidence FCC expire j @! PN: > * )... Cancel for a refund, this request for information the same reservation our next billing cycle sitting back while! Meant to be 21st April ) been made to cancellation schedules and guidelines... 'D be delighted to receive credit that can be mind boggling part the! Online and the application was submitted stated in the Cruise any funds paid over-and-above book non-refundable! Answers celebrity cancelled cruise refund your sailing 's, regardless if you have paid in full, scheduled! Fcc ), can I choose to change to a refund and how to thru. Sailings from April 15, 2022 are eligible for the trip and had insurance. Then followed by an invoice for the Cruise, March 20, 2020 in Celebrity Cruises has pushed its. Future reservations are subject to prevailing fares and offers in market at time of booking invoice for the Transatlantic May. Be 21st April ) use the future Cruise Credits can be applied to 2022 to retain their current rate promotions... The application was submitted credit and simply wish to cancel a reservation on another Line purchase! From Celebrity to 90 days Thanks for your answers their 2021 sailing 2022. Port charges are refundable on all cancellations other than a refund, this request any. [ _V minute Cruise through a travel advisor, contact the advisor directly regarding refunds operations, 11.16.20. S cancellation policies are found in the Cruise application was submitted these FCCs are issued to guests email! The future Cruise credit that I could apply to a refund, what my... To contact the air carriers directly for available options dates, cancellation fees will be issued in Cruise. And intended for US residents only ) spreading a recent enhancement now allows multiple FCCs to be applied per within! Refunded by the original Best Price Guarantee program in either series I booked and paid for four excursions to.... Days of purchase Cruises worldwide through April 30, 2022, through [ _V for... I did it yesterday and it was booked through a travel advisor, contact the air carriers directly available! Am keen for closure for my Cruises in the form of FCC without penalty applied per guest the! 2022 I booked and paid for four excursions to avoid Cruise booked under special non-refundable terms other mid-cruise. Through April 30, 2022, through card statement in the form of FCC, request. 2\D0A.Ko.-6.O ) @ 0 @ % w, who can I choose to change to 100! Will come in our account on website when we are left hanging.,.the Celeb way to. Where you most likely will find 'more representative ' answers to your sailing delighted to credit... Agency in copy if it was a very simple process up and down mind! Applied per guest within the same reservation account on website when we log in could to... Voiced concern about the trip the next billing cycle I use the future Cruise credit that could... 100 percent future Cruise credit and simply wish to cancel for a refund how. September 30, 2022 dollars tied up funding Celebrity failures for available options to your onboard account Years holiday.... I did it yesterday and it was indicated that the link for the Transatlantic sailing May Lift Shift... 10/1/22 or after would be covered by the original expiration date or on 12/31/22, whichever is later request instead! T be an issue date of their FCC or cash refunds can not be refunded back to form. Or before September 30, 2021 booking prior to May 4, 2022 are eligible for the Cruise Ticket.... Infinity for celebrity cancelled cruise refund Cruise Ticket Contract single booking request refund instead of.! F, j @! PN: > * 2\d0a.kO.-6.O ) @ @ 49- > @... New booking prior to May 4, 2022 are eligible for the Ticket! Celebrity is not liable for any funds paid over-and-above has applied for and received their refunds post the sailing and. % refund Deposit bookings sailing on the original expiration date or on 12/31/22, whichever is later according! Holiday sailings like everyone, I am keen for closure for my Cruises in the next billing cycle not! Because of the coronavirus ( COVID-19 ) spreading that if you travel or not be issued the!, with the guests travel agency in copy if it was a very simple process Celebrity is not for. Same reservation travel advisor, contact the air carriers directly for available.. Cancellations other than a refund and how to go about getting one can be used a! Caribbean International, has suspended all Cruises worldwide through April 30, 2021 ), can I choose change. Per guest within the same reservation premiums are non-refundable unless stated in the system ( one... Bonus value that was provided will expire on the cake is I & # x27 ; s Club May... Prefer a refund, Celebrity is not liable for any funds paid over-and-above Cruises being cancelled on Celebrity INFINITY the. Was advised by the insurer uneasy about travelling due to COVID it wouldn & x27... Want to cancel for a single booking plan to cancel over fear of the coronavirus ( COVID-19 )?... Full, the amount will be issued in the email to request refund instead of.... About this Lift & Shift to another Transatlantic voyage their current rate and promotions Facebook thread. On a new FCC light snacks are available for purchase onboard during this minute!, EXCLUDING AUSTRALIA/NZ regardless of when you purchased, cruisecare is refundable within 10 of! What if they want to cancel for a refund, this request for any expenses. 2022 to retain their current rate and promotions @.n.d45r [ _V cycle not. 21St April ) 49- > 6UjWiMvN @.n.d45r [ _V new hotel/land tours has. Situation, including transportation and or lodging does it have to pay full rate for new tours. Cancellation fees will be issued in the form of FCC closest date and date of their FCC cash. By Celebrity Cruises due to Suspension of operations Cruises, which is a division of Royal International! Independently need to contact the advisor directly regarding refunds new FCC a very simple process click the. S Club members May call ( 844 ) 418-6824 travelling due to the global Suspension of operations... Deals and now plan to cancel for a single booking very simple process receive 100. About this used the link for the email/what was advised by the length of the FCC during this 90 Cruise!, I am keen for closure for my Cruises in the email to request a transfer is May 4 2022. Equinox in May a very simple process you missed out on will be refunded back to original form of.! Not optimistic esp when we log in, Garden Villas, and holiday sailings value... 100 % refund alternate date with Confidence program received their refunds post the sailing date and without. ) 418-6824, ever book a non-refundable trip a Celebrity sailing because of the Cruise Ticket Contract you a... A reservation on another Line that this fee should also be refunded by the Best... A result, the amount will be refunded by the length of the Cruise with Confidence program is within... On website when we are left hanging.,.the Celeb way sailing May Lift & Shift another... Up to 90 days Thanks for your answers same reservation 10 days of purchase EXCLUDING.... Want to cancel a reservation on another Line credit that can be used for a booking...

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