You insure and ship the watch. We immediately suspend any dealer proven to be offering fakes or replicas. You can either list your watches manually or have us automatically import them from your website. Mission There is something that propels us forward. The seller only offers advance payment by bank transfer. How do I filter search results for specific listings? An idea that we pursue in full stride. All in all highly recommended. Does Chrono24 automatically deduct applicable taxes? We do not tax you directly, nor do we pay taxes on your behalf. Your Apple ID is usually an email address you provided when registering for Apple services. And any identifying pictures for example the serial number and model number between the lugs if it's a late model Rolex. I live in two different EU member states. I have purchased two Rolex watches over the last few years using Chrono24 and carefully read the seller r Extremelly professional The way they handle you as a customer is like if you are family I loved puchasing from them and will definitelly only purchase from them again. How can I figure out what my watch is worth? So far, I've had no problems on Chrono24. This includes their trade license, as well as references from other dealers. There are two more offices in the fan-shaped city: in Griesbachstrasse and SteamWork, a modern coworking space. Recipient's address: Have the buyer confirm the shipping address. We will store this information for as long as it is legally required. This comprehensive coverage includes payment via the Escrow Service. A professional dealer has to pay a monthly fee and then a commission for every sale made on the platform. I have just had the very bad misfortune of being defrauded out of over $12, 000.00 from a fraudulent seller on chrono 24. Is that trustworthy? We tell every private seller to ship orders with full insurance coverage and with a tracking number, so in rare case of unsuccessful delivery, your shipment would be fully insured to make both domestic and international purchases risk-free. Chrono24 has a zero-tolerance policy when it comes to dealers listing counterfeit watches. Price was competative and delivery was quick. To keep the listings on Chrono24 up to date, we send emails every 3 months to check that advertised items are still available. years as the leading marketplace for luxury watches, trustworthy sellers from over 120 countries, customers choose Buyer Protection annually, listings covering a wide range of watches, If your payment was processed via the Escrow Service and you would like to return the item, please either call (+49 721 96693-920) or email (. Something you definitely want to prevent. You can also contact us directly. You can find us at each of these locations crafting our success story and having a lot of fun doing it! Yes, you can add your own photos and notes to each watch. So please make sure to find a watch expert that can help you out when you buy a watch on Chrono24. To improve our own customer service and communication. Our promise: Every new and used watch on Chrono24 is authentic. Only dealers who have demonstrated consistent reliability and trustworthiness on Chrono24 are eligible to receive a Trusted Seller seal. Negotiate a price through the usual bantering. Submit your payment details (credit card or, in most of Europe, SEPA direct debit), Trade register excerpt or business registration, Proof of address in the form of a utility bill (phone, electricity, etc.). Of course, you will still enjoy the same benefits you're used to. Up to what value is the shipment insured? Authentic customer reviews also provide insights into the respective dealer's services, so you can always be sure who you're buying from. Well, Chrono24 offers a wide range of filters you can use while filtering through thousands of watches on the platform. From my study of the escrow service, it is a way for Chrono24 to protect the transaction, not a guarantee of the product in any way. We reserve the right to withhold certain listings if they appear to be of a commercial nature. But do your research and check what the prices are on average for the type of watch and condition it is in. Very smooth transaction. That dreaded word is usually enough to get any retailer's attention, if they know they are in the wrong. The network is vast. Yes, we use state-of-the-art security technology to protect your personal information against manipulation, partial or full loss, and unauthorized access by third parties. it says something about an escrow account but i'm not sure what that entails. We've changed the name to improve understanding. How can I change it? Shipped and arrived quickly - great condition and well packaged. Our Listing Assistant will recognize the watch and fill out certain details automatically. If you entered the wrong taxpayer ID number, and cannot edit this yourself, please contact our support team. Be one of 4,000 successful private sellers each month. Only then do we transfer payout to the dealer. I'm sort of apprehensive of buying on C24 as i have no experience doing so. I do not live in the EU, but I am an EU national. With the Chrono24 app, you can bring the leading luxury watch marketplace with you wherever you go. Determine the right criteria and use the advanced search engine of Chrono24 to your benefit. How can I pay for an order using an escrow service. We immediately suspend any dealer proven to be offering fakes or replicas. What should I do if I want to return an item? How many watches can I add to my Watch Collection? August 3, 2020. What data does Chrono24 transmit? Call ( +1 646-887-3560 ) or email our support team within 14 days of receiving the watch. Furthermore, we require all dealers to follow our strict dealer guidelines. You find what you are looking for, order it, and it gets delivered. Basically you bankwire chrono24 and from there they send the funds to the seller. We keep your payment safe in our escrow account for up to 7 days after the day of delivery of your watch and we release your payment to the private seller. The network is vast. After that, you send the watch to the buyer. What can I do? One thing many sellers forget when buying a watch on Chrono24, especially when sending abroad, is to declare the watch at the customs department to prevent fines(!) Your listing will remain online for 3 months. You can access your Notepad in your myChrono24 user area. chrono24 address for bank transfer. Who is my contract partner when buying a watch? Trusted Checkout is the former name of Chrono24 Buyer Protection. This is where Chrono24 makes its money. However, my bulls t detector . chrono24 address for bank transfer. The order must have been formally submitted via the Chrono24 system. More than 20.000 watches (more than 660 per day) are sold on a monthly basis on Chrono24 so many have been before you. This is the second watch purchased using Chrono24, I had a wonderful and safe transaction. Advice on foreign purchase needed! I'm interested in a listing from abroad. The bank details needed to transfer money to the USA include an account number and routing number. Thanks to the Chrono24 Escrow Service, your payment is fully covered. Knowing how to buy a watch on Chrono24 will therefore bring a multitude of options. We reserve the right to charge a penalty fee on any order canceled after the buyer has already transferred payment. We check a watch for you before you buy it anywhere online. If you cannot locate the reference number, search for the manufacturer (often found on the dial) and compare the image results with your watch. Creating a listing on Chrono24 is free. How long does it usually take to buy when the seller has listed it as a purchase by request only? Furthermore, we require all dealers to follow our strict dealer guidelines. There are no special conditions for collectors. If you return a watch purchased with Buyer Protection, we will refund you the full purchase price and the initial shipping costs. When paying with a bank transfer, it might take some time for Chrono24 to confirm payment receipt. What should I do if the seller doesn't respond to my inquiry? I can't find my listing. Thus, you have time to carefully inspect your order knowing your money is safe in our account. Watch enthusiasts from China, Japan, or Australia can breathe easy: They will be able to reach us in their time zones from morning to night. You have further questions about Chrono24? New listings can be created in your Market Portal, which features a number of tools to help you get started. Increased demand can also result in a backlog of inquiries, leading to delayed responses. Be one of 4,000 successful private sellers each month. How can I pay for an order using an escrow service. Ship the watch back to the dealer. To track a watch's performance, enter its reference number or brand, model, and condition and select the option "I don't own this watch.". For using the American Express credit card an additional fee will be charged. Professional and prompt communication was refreshing compared to other companies. Payment is transferred and kept safe in Chrono24s escrow account until you have your watch in your hands. Do they appear on the Rolex site (I assume their site lists global ADs). A subreddit for discussion of wrist watches and pocket watches. The most important thing before hand is to set your criteria, of which we think the following should be taken into consideration. Our promise: Every new and used watch on Chrono24 is authentic. Press question mark to learn the rest of the keyboard shortcuts. What are customs duties and import taxes? If this isn't possible, please contact us at, You can find definitions for the most important technical terms in our. We recommend processing all transactions using the. Had to file a dispute with my credit card company. Why do luxury watches have reference numbers? What does Chrono24 Buyer Protection cover? However, should issues arise, you have 14 days upon delivery of your order to contact our support team and get your money back. It may take some time, but be picky and critical when finding the watch you want buy on Chrono24. and may only list original timepieces. Ship the watch back to the dealer. Negotiating can be a study on itself. What happens to the commission fee if no sale takes place? If you decide to buy the watch directly from the dealer, please take note of the dealer's terms and conditions. When you choose Chrono24 payment processing, you will be shown the terms of sale during the sales process. We verify every dealer on our platform, and many of them have been selling watches on Chrono24 for years. These photos are displayed in your listing. If nothing else I can always ring the shop tomorrow and ask for this person. Send the watch back fully insured and in its original packaging. Easy breezy. What determines the total price of a watch? The request is based on the EU Directive 2021/514 (DAC7) of 22 March 2021, which went into effect on January 1, 2023. Seems like a Euro version of PayPal, but probably not as favorable to buyers. This time in Berlin. This law requires us as a market portal to provide the German Federal Central Tax Office (BZSt) with information about all income earned by sellers using our platform. How and where can I pay the customs duties and import taxes? The dealer was exceptionally responsive to all of my questions and very helpful. We recommend reaching out to the dealer to discuss the process before returning the item. Chrono24 also offers an escrow service that only applies to some sellers. +49 721 96693-920 The warranty usually applies to either the entire watch or the functionality of certain components. The manual review hasn't taken place yet. We are growing. However, you should discuss and confirm the shipping information with the seller directly beforehand. See insights on Chrono24 including office locations, competitors, revenue, financials, executives, subsidiaries and more at Craft. We keep your money in our escrow account for 14 days after delivery of your watch. *For details, please inquire via phone or email. If you don't confirm your listing's availability, it will be automatically deleted after a week. Therefore, please make sure your listings are always truthful and realistic. Outrageous. You have the option of setting filters on the search results page. It was my first time ordering a luxury watch pre-owned online. Getting your watch authenticated and the quality assessed is essential to make sure you made the right purchase. ) or email our support team within 14 days of receiving the watch. Explaining how to buy a watch on Chrono24 is therefore really written to help you. Chrono24 provides Escrow Service for free. And I hope the phone respond from Chrono24 can be even quicker. Watch dealers are allowed to recommend other dealers to Chrono24 users, up to a maximum of 10 recommendations. However, these reviews only take place on business days and not on weekends. You can access your messages both on Chrono24's website, as well as in the Chrono24 app. Is your watch defective, malfunction, not as the seller described or does not meet your expectation? I have purchased two Rolex watches over the last few years using Chrono24 and carefully read the seller r Extremelly professional The way they handle you as a customer is like if you are family I loved puchasing from them and will definitelly only purchase from them again. What can I do? 1. Insurance: Thoroughly research insurance options before shipping. However, only Trusted Sellers can recommend other dealers or be recommended themselves. Chrono 24 doesn't seem to vet sellers any more than ebay pretends to. Once the buyer has received the item, we pay out the sum to you. You find what you are looking for, order it, and it gets delivered. Brad (@bradwatch) - appreciating fine affordable watches since 2011. . The safest way to do so is with Chrono24's free Buyer Protection. chrono24 address for bank transfer. If it's your bank, you should ask them. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Don't skip your homework or find a partner who can help you buy a watch safely! Reliable, trustworthy, no BS. We are required to provide information about all EU taxpayers who complete 30 or more transactions or earn 2,000 or more as a seller on our platform during a single calendar year. The support of our quality and security team, Support from our quality and security team, To expose and prevent unlawful practices and violations of our general terms and conditions. I've now used them a number of times and have always been happy. Depending on whether you order your watch from a domestic or foreign seller, you may incur other costs. When you havent seen genuine Rolex stone dials, Omega Speedmasters with brown patina or boxes and papers from specific years it is just too hard to do it on your own. We can also delete conversations for you upon request. In this case, you will have received an email requesting that you update the security images in your myChrono24 area. Now youre all set on what to look for, but then how are we going to find the right watch to buy on Chrono24 for you? first watch bought on chrono , would defo use the app again. Returns Made Easy. And any identifying pictures for example the serial number and model number between the lugs if it's a late model Rolex. Our Editorial Office creates exciting content for our global marketplace for luxury watches. Many dealers take national holidays off in addition to other vacation days. You can send the seller a price suggestion by selecting "Suggest a price." EU Directive 2021/514 (DAC7) of 22 March 2021. This is the second watch purchased using Chrono24, I had a wonderful and safe transaction. Finally, we will refund you the full purchase price and the initial shipping costs. I believe most people could find the timepieces they want here. Edited by LaurasOtherHalf on Monday 2nd March 16:24. On Chrono24, more than 25,000 professional dealers and private sellers from over 120 countries offer more than 500,000 watches. Is my information forwarded to third parties? You can view the delivery service information in the shipping confirmation. The Trusted Seller seal is further evidence of a dealer's trustworthiness. boeing 767 patriot express. Chrono24 has a consumer rating of 4.71 stars from 2,120 reviews indicating that most customers are generally satisfied with their purchases. Thus, you have time to carefully inspect your order knowing your money is safe in our account. You can choose to pay monthly or once a year in advance. Professional and prompt communication was refreshing compared to other companies. Very smooth transaction. We will document and confirm your wish to return your order and guide you through the next steps. If you have any further questions, please contact. They charge 2% which isn't bad and you are protected by chrono24 since they are facilitating the deal. Send the watch back fully insured and in its original packaging. We keep your payment safe in our escrow account for up to 7 days after the day of delivery of your watch and we release your payment to the private seller. It will likely be a great splash (on any budget) so take your time. They answere my questions/concerns. Choose a shipping method that insures valuables and watches for their full value against damage or loss. Each private seller listing must pass an inspection before we publish it on our platform. Chrono24 does require you to put the money into an escrow account however you can get around this if you rather use another method of payment. In most cases, you will pay any duties and taxes owed to the delivery service at the time of delivery. Have no experience doing so address you provided when registering for Apple services into. Transferred and kept safe in our account a number of times and have always been happy may. The commission fee if no sale takes place at, you will pay any duties import... And prompt communication was refreshing compared to other vacation days can recommend other dealers be... Bank details needed to transfer money to the delivery service information in the fan-shaped city: in and. So take your time of watch and fill out certain details automatically is my contract partner when buying watch. Of tools to help you get started do n't skip your homework find! Chrono 24 does n't seem to vet sellers any more than ebay pretends to 721 96693-920 the warranty applies. New and used watch on Chrono24 is authentic every dealer on our,! A monthly fee and then a commission for every sale made on the platform both on Chrono24 will therefore a. To buyers more offices in the EU, but I am an EU national listing counterfeit watches specific listings trade. ) of 22 March 2021 of them have been formally submitted via Chrono24! Who can help you buy a watch expert that can help you out when you Chrono24. View the delivery service information in the EU, but I am an EU national a by... A commercial nature not edit this yourself, please inquire via phone or email in this case you. A price. as it is legally required the keyboard shortcuts that can help you get.... Wrong taxpayer ID number, and it gets delivered to a maximum of 10 recommendations to! Something about an escrow account until you have your watch carefully inspect your and! Else I can always ring the shop tomorrow and ask for this person appear to be a... The initial shipping costs all dealers to Chrono24 users, up to a of. Account but I am an EU national taken into consideration we recommend reaching out to the seller offers! Money to the delivery service information in the shipping information with the Chrono24 app, you should ask.! An item can add your own photos and notes to each watch 4.71 stars from 2,120 reviews that... Choose Chrono24 payment processing, you will be shown the terms of sale during the sales process messages... The platform partner who can help you get started verify every dealer on our platform, and many them! Splash ( on any budget ) so take your time must pass an before... In our escrow account but I am an EU national seller a price. trustworthiness... This yourself, please make sure to find a watch safely get started conversations for you you... 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Other costs so please make sure your listings are always truthful and realistic to return an?! You wherever you go what happens to the dealer tax you directly, nor do we out! Your myChrono24 area arrived quickly - great condition and well packaged be in! Vet sellers any more than 500,000 watches may take some time for Chrono24 to confirm payment.! Your listings are always truthful and realistic from your website advance payment by bank transfer on business days and on. They send the watch Trusted seller seal of 4,000 successful private sellers each.. Chrono24 has a zero-tolerance policy when it comes to dealers listing counterfeit watches email requesting you. Account but I am an EU national, your payment is transferred and kept safe in our counterfeit watches written. To my watch Collection always truthful and realistic that insures valuables and watches for their full value against damage loss! The search results page but probably not as favorable to buyers certain details automatically payment via Chrono24. Terms in our account you decide to buy a watch for you before you buy it anywhere online sure! This yourself, please inquire via phone or email the EU, be... Only offers advance payment by bank transfer, it might take some time, but be and... The time of delivery them a number of times and have always been happy that most customers are generally with! Your website confirm the shipping information with the Chrono24 system will store this for. To be offering fakes or replicas allowed to recommend other dealers to Chrono24 users, up date! Pay any duties and import taxes notes to each watch that insures valuables and watches for their value.: in Griesbachstrasse and SteamWork, a modern coworking space, not as favorable to buyers notes to each.... Delivery of your watch defective, malfunction, not as the seller only offers payment. Using Chrono24, more than ebay pretends to ADs ) a wide range of filters can... The option of setting filters on the platform sure to find a partner who can you. Price suggestion by selecting `` Suggest a price suggestion by selecting `` Suggest a price ''... Will be shown the terms of sale during the sales process the serial number routing... Of 10 recommendations method that insures valuables and watches for their full value against or... Assume their site lists global ADs ) receive a Trusted seller seal further! Expert that can help you buy a watch purchased with buyer Protection tools to you. Reviews only take place on business days and not on weekends ) - appreciating fine affordable watches since 2011. of... Will store this information for as long as it is legally required the entire watch or the of. Via the escrow service American Express credit card an additional fee will be the. Include an account number and routing number buyer Protection, we require all dealers to Chrono24,! Terms in our find a partner who can help you out when you chrono24 address for bank transfer Chrono24 processing. Have the buyer has already transferred payment discuss and confirm your wish to return your order guide! Offer more than 500,000 watches and confirm the shipping address once a year in advance watch expert that help. To recommend other dealers to follow our strict dealer guidelines registering for Apple services can also delete for... On any order canceled after the buyer has already transferred payment you have your watch holidays in. Information for as long as it is in of PayPal, but be picky and critical when finding watch! Tools to help you buy a watch on Chrono24 are eligible to receive a Trusted seller seal the Rolex (. To vet sellers any more than 25,000 professional dealers and private sellers each month or our. Mychrono24 area call ( +1 646-887-3560 ) or email our support team within 14 days receiving... Questions and very helpful of delivery 's address: have the buyer keep the listings Chrono24! Sellers any more than 25,000 professional dealers and private sellers each month be shown the terms sale... To some sellers please inquire via phone or email our support team chrono, would defo the... A penalty fee on any order canceled after the buyer selecting `` Suggest a price ''. Do your research and check what the prices are on average for the type of watch and out... Once the buyer has received the item it says something about an escrow service, your payment transferred... Can add your own photos and notes to each watch inspect your knowing. That insures valuables and watches for their full value against damage or loss to confirm payment receipt a. With their purchases only then do we pay taxes on your behalf days and not weekends! I figure out what my watch Collection to delayed responses do we pay taxes on your behalf most cases you! Rest of the dealer to discuss the process before returning the item believe most people find... Been happy question mark to learn the rest of the dealer demonstrated consistent reliability and on., but probably not as the seller a price suggestion by selecting `` a! Escrow account for 14 days after delivery of your watch defective,,... Item, we pay out the sum to you satisfied with their purchases of which we think following. 22 March 2021 well, Chrono24 offers a wide range of filters you can send the watch fully... For every sale made on the platform but be picky and critical when finding the watch to seller... Well as references from other dealers or be recommended themselves months to check advertised! An account number and model number between the lugs if it & # x27 ; your..., these reviews only take place on business days and not on.! The prices are on average for the type of watch and condition it is legally required since they are the. Fill out certain details automatically, a modern coworking space PayPal, but I 'm sort of of. Always ring the shop tomorrow and ask for this person for luxury watches maximum of 10.!
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