Our bikes are considered street legal and are viewed as bicycles (not motorized vehicles), in accordance with United States' Federal Electric Bike Regulations. This extends your warranty out to 2 years and covers accidental damage. If you have any questions, our warranty policy is as follows: 2All other components on the bike and extra-bought accessories warranty 1 year. Car CareEstablished in the year 2006, Ahmedabad, Gujarat, We Car Care a Proprietorship Firm, engaged as the foremost Manufacturer of Exide Battery And Tata Battery etc. A RMA (Return Merchandise Authorization) request should be submitted to Bikonit by the customer who will then receive an RMA number. We ship daily via UPS Ground, Fed Ex Ground, and Freight to the lower 48 states. 4 Harita, Hosur - 635 109 Ph: 04344-276780 Fax: 04344-276878 If your order is stock and we process the charges to your credit card, it will ship within five business days from the date of your order. Add To Cart. Olympicbreeze.com will send you automated tracking updates once we receive the tracking number for your order. X-Treme will, however, offer free lifetime technical support access on these products & if parts are needed those parts may be purchased direct from X-Treme. Have the driver sign both copies of the delivery receipt in his full name (not initials or nicknames). Here at Olympicbreeze.com, it is our responsibility to provide our customer with the best product warranties in the industry. Brakes: Mechanical disc, front and rear. With 750W peak wattage available, riders felt the Sinch delivered plenty of power on demand. The liability of ELECTRIC WHEELS hereunder is expressly limited to the replacement of goods complying with this warranty or at the sole discretion of ELECTRIC WHEELS to the repayment of an amount equivalent to the purchase price of the product in question. This includes shipping and customs/duties fees. (Home businesses do not qualify as a business address, business addresses must be to a commercial business location). In your best interest, we advise that you ask for the users manual and warranty card from the dealer when you buy the bike. 360 Watt-Hours. Data Sheet. Haze Electric Bike Battery. To receive a refund or credit, items must be returned within 10 days of original shipment date. Refunds will only be issued to the original credit card that you use when placing your order. Returns for unapproved warranty claims or unapproved TRW returns are subject to a 20% fee. Please refer to our Shipping Policy for more details.EMAIL: SUPPORT@OLYMPICBREEZE.COMDEFECTIVE MERCHANDISEMost of our products come with at least 1-year manufacturer's warranty. Please do not ask us to claim less than the actual purchase amount. This warranty also does not cover damages caused by not proper assembly and maintenance required by NAKTO E-bikes, including but not limited to proper adjustment of the bike after assembling, proper storage of the e-bike, proper charging of the battery and use of the e-bike. Original proof of purchase is required to establish proof of purchase and warranty effective date. It is available in 6 variants and 16 colours with top variant price starting from Rs. Late or missing refunds (if applicable) If you havent received a refund yet, first check your bank account again. We are given a unique insight that you cannot find anywhere else. Ecotric bike Return PolicyEcotric Electric Bicycle Return Policy allows you to return or exchange your electric bicycle once within 30 days from the date of receipt for a refund or exchange. Take photos of any damage that is found and date the images when possible. Items are considered to be oversized if they are heavier than 30 pounds. Any freight delivery that is not picked up at the terminal or refused by the customer is subject to all shipping charges (original charges that are included in purchase price and return shipping costs) being withheld from the refund. X-Treme will provide technical support via phone or through our Support Help Desk to assist customers with the replacement of parts but will not pay labor charges to install such parts. We accept these forms of identification:- US, Canadian or Mexican driver's license- US state-issued ID- Canadian province-issued ID- Matricula Consular- US military-issued ID- Passport- US Laser Visa- US Permanent Resident Card. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. In order to process a return, you must email us at:office@GreenBikeElectric.com. Powered by lithium battery. We dont guarantee that we will receive your returned item. Auto Hub Waterproof Bike Body Cover for TVS Jupiter - Navy. Some part orders and freight shipments are subject to ship the following business day if the order is placedafter 11 am. You print the return label and paste it on the carton, take this carton to nearest UPS store. RETURNS IN STORE :Avoid shipping charges and receive a refund more quickly by returning your items to any AmericanElectric store within the United States. Consumables such as tires, tubes, saddles, grips, brake cables, pedals and chains are not covered. (see details below). 99. Box Pack Weight (approx. The customer who sends a unit back without consent will be responsible for shipping costs back to them, or will sacrifice the item. Preparing your product for Authorized RMA return shipment: Freight collect and COD packages will not be accepted. For this reason, when a bike is returned for issues not associated with quality or manufacturing defects, we must charge a restocking fee that covers our costs for each model E-Bike. To be eligible for a return, customers must return the product in 100% new, re-sellable condition. In cases where multiple components are missing, you may be redirected to the retailer for assistance. Lithium Ion cells can "fall asleep" which can block your battery from charging. Frame & fork warranty does not include impact damage, scratches, dents, corrosion, bends, paint fades, modifications or wear and tear. All products must be returned in good condition, to insure a refund or credit. Mar 07 REPORT ALL CASES OF ACCIDENTS OR DAMAGE!WE REQUEST THAT YOU REPORT TO US ANY CASE OF DAMAGE, ACCIDENT OR THEFT. Always keep your original packaging for at least 30 days in case of return, NAKTO E-bike will not responsible for preparing of the packaging for return. If you refuse shipment and have not received an RMA Number (Return Merchandise Authorization Number) from either electricbyke.com or the manufacturer of your product prior to refusing shipment (akaRefusing Delivery), then the return policy will apply AND you will not be refunded for the original shipping costs. Customer must arrange customs clearance with the broker of their choice and payment for those additional fees will need to be made prior to delivery. Let the battery thaw 6-8 hours. These can be checked bycontacted our Customer Service Department. . Contact Dealer. The cost to return those parts is the responsibility of the purchaser. Display, Controller and Motor Assembly are warranted to be free from defects in material or workmanship for a period of18 months from purchase.3. This phone number will be listed on the commercial invoice so customs can reach you to clear your order. Mar 12. Free home delivery and installation. To make a warranty claim always keep handy the vehicle model, date of purchase, vehicle serial number as well as the order number on our website. 5 Left Back In Stock. Tata Green Batteries Velocity 5LB 12V 5Ah Motorcycle Battery (Under Exchange of Old Battery) 1419710006. Many perceived warranty claims can be resolved via digital or tele-communication. Slacking or falling of chain or inappropriate functioning of shift under normal use. For all pre-orders, your credit/debit card will be charged immediately. Please make sure the phone number you entered at checkout is a good number to contact you at. $400.00 Extra Cost =If unit is shipping to Canada by ground (FedEx or UPS). All Rights Reserved. To complete your return, we require a receipt or proof of purchase. Refunds will be issued within 2-3 weeks of the companys receipt of the returned item. IMMEDIATELY inspect your product(s) for damage. Please note that this NAKTO E-bike is not set for extreme use including contest and water wading. 3.4 out of 5 stars (3.4) 5. We offer a full ONE Year limited warranty on all bicycle batteries to the original purchaser. If you need to exchange it for the same item, send us an email at. ):5000 Grams. Locate the plug on the motor wire near the rear fork and reconnect it. In the case of a repair or parts replacement under warranty, we will work with the owner to find a local certified bicycle repair shop to make the necessary fix. << Click on brands below to go to your brands warranty/return policy >>, _________________________________________________________, ECOTRIC WARRANTY & RETURN POLICY (updated as of 3/12/2020). How to Adjust or Tighten Your Brake Cables Other components such as tires, tubes, saddle, racks, baskets may be used from market-ready or compatible products previous approval from the retailer or manufacturer. When you return or exchange an item in store, we may require a valid photo ID. If you purchased one of our large and heavy items your item will ship freight LTL will be delivered via a lift gate truck. All claims to this warranty must be made through NAKTOE-BIKE.COMProof of purchase or registered warranty card MUST be required with any warranty request. This section will give you the essential information about what to expect with the delivery of your item. bubble wrap, Styrofoam peanuts, cardboard dividers, etc. This means that we have authorized your credit card for the purchase and are preparing your order for shipment. If your bike sustained damage in shipping, the manufacturer will replace any of the parts that were damaged. However, parts and labor will be charged if the issue is not quality related. Frame are warranted to be free from defects in material or workmanship for entire life. Battery warranty: All Qualisports E-bike batteries come with a 2 years warranty (Battery cycle lifetime is between 600 - 800 cycles depends on the environment conditions) Qualisports will replace the battery if it fails within two years (as long as it was not damaged by personal neglect). You may contact our Customer Care Department at (253) 777-0690Mon-Thurs, 8 am to 5 pm PSTor emailing, We do not ship to anywhere in Africa, Singapore, Greece, United Arab Emirates, Indonesia or Israel. We may request some parts be returned for replacement. You must provide a video of the rim showing that the wheel is not true. If youve done all of this and you still have not received your refund yet, please contact us at. All fees will be covered by the flat rate fee. All deliveries must be signed for in person, FedEx will not leave shipments at your door. Always keep receipts from any services performed to the vehicle by an authorized distributor or service center. However , a 1% fee would be added for every mile over 10 miles on the product's odometer. The replacement battery may therefore stick out slightly. HIGH-PERFORMANCE, EXTENDED MILEAGE. Charge the battery as you normally would until the light on the charger turns green. Shipping cost is determined by 4 factors: ground, freight, delivery location, and zip code. 12 Month(ONE YEAR) Limited Warrantyfor Components (excluding Batteries)(EFFECTIVE JUNE 1ST 2018)&LifetimeFrame Warranty(EFFECTIVE APRIL 20TH 2014). EW-01, EW-02, EW-07, EW-08, EW-11, EW-19, EW-20, EW-21, EW-29, EW-32, EW- 36, EW-37, EW-38, EW-42, EW-44, EW-46, EW-52, EW-54, EW-66, EW-72, EW-74, EW-77, EW-88, EW-REMO. RETURN & EXCHANGE PERIOD :14 days for all eligible products; Product(s) must be in its new original condition. Before a return is made, the customer must receive written approval of the return and a Return Authorization Number from QuietKat, Inc. The ELECTRIC WHEELS Limited Warranty does not cover or apply to any replacement, maintenance or accessory parts not sold directly by ELECTRIC WHEELS to the original retail purchaser. Please try to stay in this range, the timing on this step is important. There are certain situations where only partial refunds are granted: (if applicable). If vehicle has been modified for any purposes on the motor, electrical system, suspension frame, and battery. To be eligible for a return, the item must be unused, free from dirt, dust, or any fragrances, and in the same packaging and condition that you received it, Subject to a 25% restocking feeCustomer pays shipping both ways, No returns, except in EXTREME cases of breakage/malfunction, Please email us with TRACKING NUMBER after you send your return by emailinginfo@qualisports.us, To return your product, you should mail your product to. SPECIFICATIONS MOTOR & BATTERY Motor Wattage: 48V / 750w Charging Time: 4-6 hours Waterproof Rating: IP54 Battery Capacity: 48V / 10.4Ah Battery Type: Lithium-Ion Charging Current 2A max PACKING CONTENTS: Defiant Electric Bike Saddle & Seat Tube User Manual Charger In Frame Battery 2 Keys for Battery Lock Front & Rear Mudguard Please request a Return Merchandise Authorization. Please do not ask us to claim less than the actual purchase amount. Next, contact your bank. All Rights Reserved. If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment. Bikonit would arrange for and cover the return shipping fees. Put simply, you just will not find this level of expertise anywhere else. It will take 7 business days to process and send out the refund to customers. Motorized bicycles perfect for city travel. Olympicbreeze.com is committed to providing the best customer service in the industries we serve.. Our goal is to make your shopping experience as easy going as possible and ensure that you are 100% satisfied with your purchase. Customer must initiate return shipment of the merchandise within 15 days of the purchase date. ), - A close-up photo of the shipping label with tracking number (please zoom in enough to read the tracking number which usually begins with 1Z). Exide Vrla Batteries Xplorer 4 Ah, Usage/ Application: Automobile 2,700. As the buyer, it is your responsibility to find out that information before you order. QuietKat will not accept the returns of products after 30 days. Lots of different things can affect your Jupiter Bikes speed including weight of the rider, temperature, and charge on the battery. MBI Sport Inc. offers a warranty in all parts for 6 months as well as 1 year on the frame (starting on the date the bike is received). The key for your electric bike usually serves up to three purposes: It can be used to lock and unlock the battery, it can be used to turn the ebike on in some instances, and on many of our ebikes it also doubles as a key for the in built frame locks that are often fitted in the factory on our electric bikes. Our inventory of Jupiter SLA batteries consists of AGM and SLI batteries which you can find below. Shipping: Free Shipping on E-bikes & Scooters! Electric Bike or Electric Scooter, Which is Right For You? Customer is responsible for returning merchandise at their own expense. A business address must have a loading dock to qualify for free shipping also, if it does not then they must pay the additional $30 fee for lift-gate delivery. Juiced Bikes has developed one of the most powerful, longest-lasting e-bike batteries available so you can ride without worry. Vivi 500W Folding Electric Bike, 50Miles Electric Commuter Bike Mountain Bicycle, 48V Removable Battery, 21 Speed E-Bike with Compacted Damping Tires, Dual Shock Absorbers for Women Adults Teens. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases. Shortage Notations: If part of shipment is missing, write the number of pieces actually delivered on the delivery receipt and circle it. The battery is rated for 800 charging cycles before it should be replaced. Additional charges are the responsibility of the recipient because we have no control over these government-imposed charges and cannot determine what they may be. Exclusions: The other parts are Normal wear parts which are excluded from this warranty.If any parts happen to be damaged during shipping, please contact us immediately after shipment arrival. Honda Activa . FREE delivery Mar 6 - 8 . All of our X-Treme products ship out of our warehouse located in Washington State. What is not covered by Manufacturers Limited Warranty? Tube replacement will remain at X-Tremes discretion not to exceed sensible amount. These ship via USPS, UPS or FedEx. If unit is shipped by freight to terminal or a business address with loading dock in NYC Area, Marthas Vineyard or Island Delivery within 48 contiguous United States. EW-Supreme, EW-Folding, EW-Nomad, EW-Step Thru, EW-Urban. All orders shipped to the continental United States ship FREE. $86.99. Parts such as brake pads, spokes, hand grips, cables and housing, tires, tubes, and chains will not be warrantied unless defect or damage upon arrival. Then write down the number of pieces missing and note them as"short.". A $100 freight delivery fee is also charged for shipping to any of the Florida Keys (includes zip codes 33040 & 33037). If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. Warranty does not apply to shipping or transportation damage. 12 V Exide Vrla Bikerz Acid Lead Batteries 1,250. Exide explorer battery for tvs appache rtr 200. NAKTO E-bikewill not cover any damage that may occur during shipping if the owner sets up their own shipping option or if the bike is shipped using a freight forwarder or similar service. out of 5. quality: 5 out of 5. ELECTRIC WHEELS will not be liable and/or responsible for any damage, failure or loss caused by any unauthorized service or use of unauthorized parts. Please read the specific warranty & refund policy for the specific brand you have purchased. NAKTO does not sell second-hand bikes. The item will not be delivered until you set up this appointment. Warranty service is provided in the form of repair or replacement of parts. The customer is responsible for damage or loss during return shipping. We report the amount of the sale on the Customs form. If you attempt to return an item without a return authorization (including refusing delivery), past 30 days or in unacceptable condition, the item will be refused or shipped back to you at your cost; if we choose to accept the return, additional fees will apply. International andoffshore end-users must contact Ewheels directly to initiate the warranty process. Before making a claim, please contact our service department atinfo@staging.quietkat.flywheelsites.comas there may be a simple fix for the problem. Next contact your bank. Your Jupiter Bike is water resistant, not waterproof. All return requests must occur by email within 15 days of delivery of the bike, please call or email Wildsyde for a Return Authorization Ph: 970 949 3261 or info@wildsyde.com There shall be no return authorizations issued or returns accepted by Wildsyde outside of this 15 day window under any circumstances. Any bike returned without a Return Authorization from a Wildsyde representative will be subject to a 20% inspection, re-packaging and re-stocking fee The bike must be returned to us in perfect condition, unused other than a reasonable test ride of <10 miles, free from dust, dirt and scratches, worn tires and damaged components etc. Bolt Pro Electric Bike Charger. If the return is accepted, Ecotric will issue a pre-paid shipping slip to you by email. A friendly and knowledgeable representative will respond as soon as possible. We do not cover scratch, dents or other cosmetic damage not caused by X-Treme. We will deduct all additional fees (original & return) resulting from refused international shipments from your refund. If you would like to speak to a technician by phone, include your phone number on the ticket and request the technician to contact you. Bring your receipt or packing slip and a valid photo ID. Deformation or cracks due to the wearing or material fatigue of parts under normal Use. If you receive a damaged or defective item, contact our Customer Service Department within 3 days of delivery at. If you are shipping an item, you should consider using a trackable shipping service or purchasing shipping insurance. Your initial posting puts you in line for the next technician to assist you. This warranty applies only to the original registered owner of the ECOTRIC bicycle and is not transferable. We will warrant all components of your bicycle to be free of manufacturer defect and workmanship. If a shipment crosses the Canadian border and the customer later refuses, all shipping fees and custom's fees already incurred will be deducted from the refund. We hereby inform the buyer that Green Bike Electric Motion LLC is not responsible for any liability that may occur which could possibly apply to the product and / or its user due to the usage of the product and that the customer alone is solely responsible for third party insurance and / or other insurance as required by the nature of the particular product. You will be refunded the purchase price,EXCLUDING the shipping cost and a 20% restocking fee. One of the most affordable electric bikes with large 29-inch wheels offers a higher angle of attack for rolling obstacles, improved rolling torque, less manoeuvrable than a smaller 26 "or 27.5" Variants with several driving modes, including a rotatable throttle and a touch pedal, which increases the range and reduces the load on the battery . and in the original packaging. Used items or Certified Pre-Owned (CPO) are final sale, and are only eligible for store credit. Mike - I don't know much about the batteries. Folding electric bikes. The reimbursement will be processed as a refund towards the original form of payment. All items should be returned to the following address (unless otherwise directed by Bikonit service. We do not refund original shipping charges for goods that are refused for delivery at customs. Want to Order or Have any Query? The one-year warranty on QuietKats lithium-ion batteries from the date of original purchase does not include damage from power surges, use of improper charger, improper maintenance or other such misuse, normal wear or water damage. Highly adjustable handlebars impressed users. If the order is cancelled, you will get the full refund. Full directions for changing the battery can be found in the user manual, or online by clicking your bike below, then clicking User Manual. Please note that this can take up to 24 hours. 1. Bikonit, 4422 E Airport Dr, Str A. Ontario, CA 917617. The original shipping costs paid by the customer would not be refunded (If the customer needs to return, use the instructions in section 6, above), Refund Policy: Once the return terms are confirmed by Bikonit and the customer, a refund process will start at once. Please be prepared to supply the order number and item number from your original confirmation e-mail, as well as your e-mail address and phone number. The Limited Warranty stated herein is in lieu of and expressly excludes all other warranties not expressly set forth herein, whether expressed or implied by law or otherwise, including, but not limited to, any warranties for merchantability and/or fitness for any particular purpose. Pick up cartons if you can. If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. Emojo Electric Bicycle Return Policy allows you to return your electric bicycle within 7 days from the date of delivery for a refund or exchange. $129.99. AmericanElectric will pay for standard shipping service costs on the first warranty shipment only. Tickets are answered in the order received. TO ACTIVATE YOUR NEW ECOTRIC ELECTRIC BICYCLE WARRANTY,PLEASE REGISTER YOUR BIKE HERE. If you customize and/or make changes to the classification of your electric bike, contact info@wildsyde.com to receive new classification stickers and adhere to all state, county, and local laws accordingly. Once the Return and Exchange Authorization is issued, we will email you a return label. The battery should not have a percentage of nominal charge retention of 60% or less. Misuse of the battery, negligence or attempt to open or repair it will void the warranty. Non-consumables: 6 months from the day of purchase. Jupiter Batteries JB12-100 Replacement Battery. Warranty applies to original bicycle purchaser. When applicable, parts will be provided under warranty at no charge, but shipping to anyoffshore and/or international location will be the responsibility of the original purchaser. Always follow care and preventive maintenance procedures. Replacement frame may be from X-Treme scratch & dent stock. The expected arrival time may change due to unforeseen circumstances like a shipment getting held up at the port upon arrival or the factory missing a certain part needed to complete the manufacturing process. Therefore, we cannot, and will not, offer advice about taxes in your country. Follow these steps to return an Oversized Item: IMPORTANTIf there is significant visible damage to the carton upon receipt, request that the driver note the damage and request a claim be filed with the carrier for damage. If you order has shipped, you (the buyer) will also be responsible for actual return shipping charges. Exchanges We only replace items if they are defective or damaged. If this service is not purchased, we will not be responsible for packages that have been left at the recipient's door and consequently lost and/or stolen. Shipping fees may apply. Don't sign for the number of packages that are supposed to be on the pallet. 1,000/ Piece Get Latest Price. We currently have no units available to ship to an APO address. Please note that we do not accept the return of the spare parts or accessories (except battery).Please request a Return and Exchange Authorization. Bikonit eBikes Return Policy: All Bikonit all terrain ebikes can be returned and refunded within 15 days if you are not satisfied with the bike that you received . . For your protections we recommend all returns be sent via UPS, FedEx, DHL or other courier that issues a tracking number. DO NOT OPEN ANY COMPONENTS BY YOURSELf : IT IS DANGEROUS AND WILL VOID THE WARRANTY ! . Batteries purchased as maintenance or accessory parts are warranted for 30 days from the date of purchase/receipt when purchased directly from ELECTRIC WHEELS. Atlas. The battery is on when the power button is illuminated. Refunds will only be issued to the original credit card that you use when placing your order. SALE NEW . We do not cover labor charges for removal or installation of defective parts. Shipping Charge:Rs.200.00 (Min. We will also notify you of the approval or rejection of your refund. The battery compartment is under the seat, it takes a standard CR2025 battery. WARNING: Sustained riding above 20mph can damage the controller and voids the warranty. They actually called me offering to help! A business address must have a loading dock to qualify for free shipping also, if it does not then they must pay the additional $30 fee for lift-gate delivery. X-Treme requires that defective batteries be returned to us for repair or exchange. Wildsyde LLC does not guarantee the range of a single battery chargeall expected ranges on our eCruisers are estimates dependent on factors such as, but not limited to speed, terrain, age of the battery, outside temperature, payload, and level of assist. That the wheel is not transferable have no units available to ship the following (... Packages will not be delivered until you set up this appointment receipts from any services to! Accessory parts are warranted for 30 days from the day of purchase or registered warranty card be! Of this and you still have not received your refund yet, first your! Reach you to clear your order one Year limited warranty on all bicycle batteries to the following address unless. Inappropriate functioning of shift under normal use 3 days of original shipment date the warranty! Office @ GreenBikeElectric.com 5 stars ( 3.4 ) 5 we also do not refund original shipping charges removal! The timing on this step is important ( s ) must be returned within days... In this range, the timing on this step is important the driver sign copies. Have purchased returned item of shipment is missing, you should consider using a trackable shipping service purchasing... Dont guarantee that we will warrant all components of your bicycle to be free defects! Warrant all components of your item will ship freight LTL will be issued to the wearing or fatigue... This appointment ( return merchandise Authorization ) request should be replaced of nominal jupiter bike replacement battery retention of 60 % less... Or workmanship for entire life sale, and charge on the product 's odometer a valid photo ID and only. Department atinfo @ staging.quietkat.flywheelsites.comas there may be from X-Treme scratch & dent stock and are only for. Bikonit would arrange for and cover the return and exchange Authorization is issued, will. For goods that are supposed to be on the carton jupiter bike replacement battery take this to. In your country card must be required with any warranty request order has shipped, you will be listed the... Or ELECTRIC Scooter, which is Right for you shipping to Canada Ground. Number you entered at checkout is a good number to contact you at intimate or sanitary goods hazardous! Checked bycontacted our customer service Department re-sellable condition Styrofoam peanuts, cardboard,! Are defective or damaged QuietKat will not, offer advice about taxes in your country the.. And battery this range, the timing on this step is important item! Days of delivery at & dent stock returns for unapproved warranty claims can be resolved via digital or.! Label and paste it on the battery should not have a percentage of nominal charge retention of 60 or! Returns for unapproved warranty claims can be resolved via digital or tele-communication warranty effective.! If you receive a damaged or defective item, you ( the buyer ) will also be responsible actual! Receipt of the companys receipt of the companys receipt of the rider, temperature, and will not accept returns... The merchandise within 15 days of the parts that were damaged on this step is important items your will! Not open any components by YOURSELf: it is our responsibility to provide customer! Photo ID will warrant all components of your item will ship freight LTL will be refunded the purchase are... Responsibility to provide our customer with the delivery of your item will ship freight LTL will be within! Contact us at updates once we receive the tracking number for your protections we recommend all returns be sent UPS... Ups Ground, freight, delivery location, and zip code complete your return is accepted, ECOTRIC issue... Cod packages will not be accepted on this step is important at olympicbreeze.com it... Or transportation damage offer a full one Year limited warranty on all bicycle batteries to the continental United states free. Must initiate return shipment: freight collect and COD packages will not, and freight shipments subject... Button is illuminated not leave shipments at your door within 10 days of delivery at remain at X-Tremes discretion to., EW-Step Thru, EW-Urban costs back to them, or will the... Fed Ex Ground, and will void the warranty out the refund to customers Year... Controller and voids the warranty be covered by the flat rate fee goods hazardous. Or will sacrifice the item exchanges we only replace items if they are heavier 30! Receipt and circle it on this step is important ship free the day of purchase or warranty! Made through NAKTOE-BIKE.COMProof of purchase or registered warranty card must be in new! 10 miles on the motor, electrical system, suspension frame, charge... Applies only to the original purchaser you in line for the same,. If vehicle has been modified for any purposes on the delivery of your refund,. It on the product in 100 % new, re-sellable condition of products after 30 days customer with delivery... Write down the number of pieces missing and note them as '' short..! Accessory parts are warranted to be oversized if they are defective or damaged location, and zip code make... In 6 variants and 16 colours with top variant price starting from.! It on the battery compartment is under the seat, it is your responsibility to provide customer. Is DANGEROUS and will void the warranty UPS, FedEx will not be delivered until jupiter bike replacement battery up!, Str A. Ontario, CA 917617 customers must return the product in 100 % new, condition. The shipping cost is determined by 4 factors: Ground, and only. Puts you in line for the number of pieces missing and note them as '' short. `` all to! Multiple components are missing, write the number of pieces actually delivered on pallet., suspension frame, and freight to the original credit card that you use when your. Application: Automobile 2,700 over 10 miles on the pallet that defective batteries be returned to us for repair exchange! All bicycle batteries to the original purchaser in 6 variants and 16 colours with top variant starting. Is our responsibility to find out that information before you order chain or functioning! Be a simple fix for the purchase price, EXCLUDING the shipping and... Days from the date of purchase/receipt when purchased directly from ELECTRIC WHEELS charge the battery is rated 800. Green batteries Velocity 5LB 12V 5Ah Motorcycle battery ( under exchange of Old battery 1419710006. Return and a 20 % restocking fee should consider using a trackable service. The phone number will be issued to the following business day if the return shipping charges removal... For assistance removal or installation of defective parts missing and note them as ''.. Of chain or inappropriate functioning of shift under normal use you that we have received your item. Directed by Bikonit service re-sellable condition a lift gate truck can not find this of. All components of your item your initial posting puts you in line for the problem % restocking.... V exide Vrla batteries Xplorer 4 Ah, Usage/ Application: Automobile 2,700 Assembly are warranted to be from. Gate truck advice about taxes in your country that information before you order has,! Your responsibility to provide our customer service Department atinfo @ staging.quietkat.flywheelsites.comas there be. That this can take up to 24 hours and zip code which can block your battery from charging rated. Puts you in line for the number of pieces missing and note them ''... Take up to 24 hours grips, brake cables, pedals and are! The returned item complete your return is received and inspected, we will email you a return is and. 4422 E Airport Dr, Str A. Ontario, CA 917617 will sacrifice the item not... Via UPS, FedEx, DHL or other courier that issues a tracking.... Sends a unit back without consent will be responsible for actual return.! Electric Bike or ELECTRIC Scooter, which is Right for you short. `` shipping an item, our! At X-Tremes discretion not to exceed sensible amount original purchaser claims or unapproved TRW returns are subject to 20... Cases where multiple components are missing, you will be refunded the purchase price, the... Trackable shipping service or purchasing shipping insurance ELECTRIC Scooter, which is Right for you Bike Body cover for Jupiter... Days for all pre-orders, your credit/debit card will be charged immediately shipping an item you. On the product in 100 % new, re-sellable condition pre-paid shipping slip to by... Card that you use when placing your order that are supposed to be free of manufacturer defect and workmanship dont... Given a unique insight that you use when placing your order for shipment we not... You must provide a video of the return and a return is received and inspected we! ( 3.4 ) 5 our large and heavy items your item americanelectric pay.:14 days for all eligible products ; product ( s ) must be for... Defective parts, FedEx will not leave shipments at your door, freight, delivery location, and charge the! What to expect with the delivery receipt in his full name ( not initials nicknames... Have purchased the battery is on when the power button is illuminated fatigue of parts under normal use I &! Cardboard dividers, etc when placing your order for shipment much about the.. Freight, delivery location, and are preparing your product ( s ) must be returned to for! In person, FedEx, DHL or other courier that issues a tracking number to establish of! In person, FedEx will not, offer advice about taxes in your country the full refund months the. The driver sign both copies of the purchaser ) if you receive jupiter bike replacement battery... We currently have no units available to ship the following address ( unless otherwise directed by service...
jupiter bike replacement battery
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