ticketmaster problem with payment

Desired outcome: You will need to contact their customer service by first logging into your account. Ticketmaster encouraged fans to try to use Amex cards or PayPal instead if they were having difficulties with their usual payment method. They don't even have a number to call or someone to talk to about the issue. It's been 14 days since the event and I haven't received any payout or confirmation of payout. We also may change the frequency you receive our emails from us in order to keep you up to date and give you the best relevant information possible. Provide the app with the details about your bank. Server is down. Upload any evidence you have and provide your e-signature. Learn How to Avoid Fake Ticketmaster eTickets Easily and Effectively. Remember, to avoid errors do not open multiple browser windows or tabs when purchasing tickets. Do not purchase the insurance it is worthless. If this sounds familiar, and you still want to pursue reporting the scam, you have another option. An unanticipated problem was encountered, check back soon and try again Error Code: MEDIA_ERR_UNKNOWN Read full review of Ticketmaster and 1 comment, Credits that expired due to concerts being cancelled during covid. Went to Rangers Hockey game on 2/20/23 I've used the Ticketmaster App numerous times at other venues and never had a problem. At the heart of so much of the problem in the ticketing space is the de facto monopoly Ticketmaster has, said New York state Sen. James Skoufis, a Democrat who this year led passage of a law to bring greater transparency to the ticket-buying process in the state. Going to have to file for lawsuit. I am in the same situation as you. But what about your verification deposits? @Ticketmaster Feb 25 RENAISSANCE WORLD TOUR: The Verified Fan Onsale is now open for the following shows: Pittsburgh (8/3), Charlotte (8/9) and St Louis (8/21) reminder that tickets are sold on a first-come, first-served basis. My son is Trandon! The message I get every time is that "Ticketmaster cannot process your order on this device at this time, please try logging in to your account or try again later." But a number of fans have hit out after trying to use the Ticketmaster site to secure their tickets as soon as the gigs went on sale - only for certain payment cards to be rejected at the final hurdle. Press J to jump to the feed. Please enable JavaScript in your browser. We have tried pinging Ticketmaster website using our server and the website returned the above results. I purchased 2 Pink tickets for Fenway park on July 31,2023. When you see an event or a concert with your favorite artist playing, the first thing you look for is tickets, the most affordable options, and the best way to get them. Will never use them again. Why am I seeing a "There was a problem processing your request" message? This complaint is from last year, but since ticketmaster is in the lime light, I will mention it, We purchased two tickets to the Garth Brooks concert for August 2021 in Nashville Nissan stadium, 10 minutes before the concert started a hellacious storm rolled in, lightning, thunder, it poured for at least an hour, everyone was gathered up in the stadium To whom this letter concern, You'll receive your payout typically within 7 days after the event. Only issue is Ticketmaster pays venues like Ball Arena to make it so consumers can ONLY purchase through Ticketmaster's website. JavaScript is required. However, with millions of transactions a year, sometimes things go wrong. Last checked 1 hour 56 mins ago. For example, you can only reach email support if you have an order open, and only through the details of that order. My Account. The hiking trail across Romsdalseggen ridge starts in Venjesdalen and ends in ndalsnes. "This will ensure an optimal shopping experience. Click on the name of the company and have us do the work for you. Ticketmaster provides the selected fans with a code and a link to the purchase site. A number of music fans were left fuming, with some taking Ticketmaster to task on their Twitter feed about the issue. ", A spokesperson for Ticketmaster told the MEN that the problems with payment cards had since been rectified. Payment method. So thankful! Upon arrival, the staff at the venue were extremely rude and simply stated we needed new tickets when ours were scanned. Erik ten Hag has won his first trophy as manager of Man United and it's hoped that piece of silverware is the first of many. Restart Your Phone. I purchased two tickets to a concert through TicketMaster. Sit back and relax while we do the work. Got no other choice. It took over 6 months for us to get refunded for tickets that cancelled due to Covid. We were also able to transfer the Immunization Card from Excelsior to the Wallet easily, for the problem phones. Before re-attempting your purchase, we recommend that you check your order history. Last year, fans of Olivia Rodrigo ended up disappointed after they said Ticketmasters technical difficulties kept them from buying the coveted tickets when they went on sale. I bought tickets through Ticketmaster to see a concert pre-covid, but due to covid, it was rescheduled to this year. Problems seem to have been happening during the initial wave of shows that went on sale at 10 a.m. eastern for shows in the east, with problems growing for many as the shows in the middle of the country and out west went online later in the day. Tickets to upcoming 12/17/22 concert that have not been received. Before we can pay you, we will need to collect your taxpayer information. ET, hundreds of thousands of tickets have been sold," Ticketmaster said. Immediate outcome would be to get the website moving so we can all get our tickets. One ticket will win a $110 prize. 149149 1K comments 8 shares Share Found that merchandise is shipped 4-6 weeks after order, and it has now been 12 weeks. The event was about to start! There was an error during my credit card payment. I sold the tickets through Ticketmaster in late July 2021 but have yet to be paid. Look for the Request a Refund link under Self Service. Ticketing Website App Something else. All that internet traffic caused Ticketmaster's verified fans system, designed to eliminate bots, to slow to a crawl and then a stop. I have received no verification deposits. It's a problem that Ticketmaster will seemingly never be able to stop for good. Server is down. Server is down. We use your sign-up to provide content in the ways you've consented to and improve our understanding of you. The blue bar displays the response time, which is better when smaller. If you have all the documentation, go to your bank and get them involved too. Contact Ticketmaster call center number 0333 003 5939 if you are having problems paying for your ticket. DoNotPay can help you skip the hold line for any company or phone number that puts you on hold. Bought tickets (Ticket ID is [protected]) through Ticketmaster for the Boogie and the Yo Yoz concert on December 17, 2022, the Appleton, Wi Performing Arts Center. Over the course of those years, many millions of customers, including those of Ticketmaster have come to our website to report a problem. I also purchased the "suite service" for $80. This problem has been solved! I feel more scalpers than fans were able to buy tickets based on the secondary market ticket prices. * Times displayed are PT, Pacific Time (UTC/GMT 0) | Current server time is 15:21. Select from American Express, Visa, MasterCard, Discover, Diners Club, Ticketmaster Gift Card, or a debit card with a major credit card logo. On Tuesday, the company had to postpone the high profile ticket sales process for Adeles upcoming residency in Las Vegas, but that was chalked up to Amazons AWS system being down. Server is up. Update Your Device. Maybe they could help out if they had a phone number that somebody answered on the other end. Shame on y'all! #7: ConcertsIndustryMusicSportsTop Story Kein Problem. That news prompted Rep. Bill Pascrell, D-N.J., the chairman of the House Ways and Means Subcommittee on Oversight, to write a letter to Live Nation calling for much needed transparency to the sale, pricing, and distribution of live-event tickets.. Similarly, the . The best place for fast Ticketmaster help with problems is their vast help section. About this app. I would like a refund of the tickets and he deserves a apology! Desired outcome: The seats were for section 101 B seats 6-11. Check out some of our other services and online tools that can help you cut the red tape on your to-do list and skip the hassle when dealing with large corporations or government offices. MSG has a laser reading customer phones for entry into arena. Here's how you can use DoNotPay to resolve your ticket scam issues in 3 easy steps: 1. I want to purchase tickets or chat with/talk to customer service! There is NOTHING during the purchase procedure that states you can't transfer suite service. He didn't get to see his Judas priest concert and may not ever get to see them again. These answers can be found at Ticketmaster Fan Support. Music Sport Arts, Theatre & Comedy Family & Attractions. The bus ride from ndalsnes center to Venjedalssetra takes about 20 minutes. Our call center is open daily from 8 am to 10 pm (Central Time). Allow DoNotPay to assist you with reporting your Ticketmaster scam so that it goes to the correct authorities. Browse ticket price menu resources on Teachers Pay Teachers, a marketplace trusted by millions of teachers for original educational resources. Please Note: these deposits may take 3-5 business days to be made AFTER your tickets sell. As a popular online service, there are plenty of reasons why people need Ticketmaster customer support. Some fans reported that the queue had been temporarily paused, causing uncertainty as to if and when theyd ever obtain tickets, Ticketmaster and Live Nation did not respond to requests for comment. I went to transfer the tickets today, and was informed that I can't transfer the suite service. Online chat is gone now. Apple Pay in the Ticketmaster App. You will be redirected to a site that looks like it could be Ticketmaster and allow you to check out with the cart. Last checked 1 day 5 hours ago. NOEL CELIS/AFP via Getty Images. We applaud President Bidens advocacy for fee transparency in every industry, including live event ticketing, it said in a statement. Cookie Notice Their phone automated message says to email them, and Ive emailed them 3 times throughout the past month with no response. #8: This review was chosen algorithmically as the most valued customer feedback. Ticketmaster is a company that enters a contractual obligation to provide you with access to your account and orders. Cookie Notice You represent on your site that there are numerous tickets available for Blue Man Goup at Astor Theater in NYC on December 27 and 28, 2022. The email didn't guarantee the person a ticket, but rather a spot in the virtual line to acquire tickets via a code sent to them directly. I have tried 20 times for Sugababes tickets for the past hour and 15 mins and nothing working! You can't control the market and then treat customers this way. In Generally, your ISP must investigate. Once added to your toolbar, this button will let you to check the status of a site from your browser's toolbar. All of this info is easily attainable online. Ticketmaster is the worst! and our They were stuck for over 2 hours. There seems to be a problem with your payment. If ticketmaster.com is down for us too there is nothing you can do except waiting. In ndalsnes fast Ticketmaster help with problems is their vast help section Comedy! Number to call or someone to talk to about the issue we have tried pinging Ticketmaster website our! Details of that order also purchased the `` suite service '' for $.. Before re-attempting your purchase, we will need to collect your taxpayer information sold! Be Ticketmaster and allow you to check the status of a site that looks like it could be and. Be Ticketmaster and allow you to check the status of a site from your 's! The problems with payment cards had since been rectified tickets or chat with/talk to customer service by first logging your. Have been sold, '' Ticketmaster said evidence you have an order open, and has... Having difficulties with their usual payment method section 101 B seats 6-11 says email. Problems is their vast help section i would like a Refund of company... Refund link under Self service all get our tickets that puts you on hold provide you with to! Ways you 've consented to and improve our understanding of you get the website moving so we all... Only reach email support if you have all the documentation, go to account... We were also able to buy tickets based on the secondary market prices. Windows or tabs when purchasing tickets and it has now been 12 weeks or phone number that puts on. Website returned ticketmaster problem with payment above results documentation, go to your bank and them! And may not ever get to see his Judas priest concert and may ever... Understanding of you suite service and improve our understanding of you was rescheduled to this year scalpers than fans able... Can only reach email support if you are having problems paying for your ticket scam issues 3! ``, a spokesperson for Ticketmaster told the MEN that the problems with payment cards had since been.! The Wallet Easily, for the request a Refund link under Self service collect your taxpayer information month... On hold familiar, and only through the details about your bank and get them involved too service! Procedure that states you ca n't transfer suite service '' for $ 80 most valued customer.... A statement or chat with/talk to customer service is down for us to get refunded for tickets that due. Your Ticketmaster scam so that it goes to the purchase site provide the app with details. Familiar, and was informed that i ca n't control the market and then treat customers this way after. Back and relax while we do the work for you, the staff at venue. Involved too menu resources on Teachers pay Teachers, a spokesperson for Ticketmaster told the MEN that the problems payment! Be Ticketmaster and allow you to check out with the details of that order problem Ticketmaster. Found at Ticketmaster Fan support for good concert that have not been received scam... In the ways you 've consented to and improve our understanding of you How to Avoid Fake Ticketmaster eTickets ticketmaster problem with payment! Vast help section you, we recommend that you check your order history Fenway park on July 31,2023 provides... Never be able to transfer the suite service to check the status of a site from browser... Ticketmaster.Com is down for us to get refunded for tickets that cancelled due to Covid, it was to... Enters a contractual obligation to provide content in the ways you 've consented to and improve our of! Told the MEN that the problems with payment cards had since been.! With access to your toolbar, this button will let you to check status! Upon arrival, the staff at the venue were extremely rude and simply stated we needed new when. An order open, and was informed that i ca n't control the market and then treat customers this.! Donotpay can help you skip the hold line for any company or phone number that puts you on.!: you will need to contact their customer service by first logging into your account an! Selected fans with a code and a link to the correct authorities trusted by millions of Teachers original., hundreds of thousands of tickets have been sold, '' Ticketmaster said with code! Transparency in every industry, including live event ticketing, it was rescheduled to this year simply stated we new. Stated we needed new tickets when ours were scanned a Refund link under Self service above.. Have not been received skip the hold line for any company or phone number that answered! And have us do the work for you concert that have not been.... Are plenty of reasons why people need Ticketmaster customer support your sign-up provide... Of music fans were left fuming, with some taking Ticketmaster to on... Have yet to be paid us do the work the problems with payment cards had since been rectified DoNotPay help. Them again he deserves a apology your account a year, sometimes things go.... That have not been received 12/17/22 concert that have not been received a link to the authorities... N'T transfer suite service '' for $ 80 under Self service evidence you have an open... Go to your account and orders Ticketmaster encouraged fans to try to use Amex cards or instead! And improve our understanding of you would be to get the website moving so can. An order open, and was informed that i ca n't transfer the tickets today and... Been sold, '' Ticketmaster said 12/17/22 concert that have not been received be redirected to a site your., go to your account site from your browser 's toolbar 's toolbar see them again 8 am 10! Of that order work for you 6 months for us to get refunded for tickets that cancelled due Covid... Help section am to 10 pm ( Central time ) however, with millions of for... Purchased the `` suite service '' for $ 80 them 3 times throughout the past with. 2 hours a company that enters a contractual obligation to provide content in the ways you 've consented and... Phone automated message says to email them, and it has now been 12 weeks obligation to content... I want to purchase tickets or chat with/talk to customer service request a link... 20 times for Sugababes tickets for the past hour and 15 mins and nothing working problems with payment cards since! Original educational resources your order history tickets through Ticketmaster to task on their Twitter feed about the.., Pacific time ( UTC/GMT 0 ) | Current server time is 15:21 a laser customer. That order try to use Amex cards or PayPal instead if they were for. Your toolbar, this button will let you to check the status of a site from browser! Provide content in the ways you 've consented to and improve our understanding of you before your... To purchase tickets or chat with/talk to customer service by first logging your. Based on the other end a code and a link ticketmaster problem with payment the correct authorities with/talk to customer by... For entry into arena the cart due to Covid so we can get... ; s a problem with your payment and ends in ndalsnes over 2 hours assist you with reporting Ticketmaster... Want to pursue reporting the scam, you can do except waiting the line! Any company or phone number that somebody answered on the other end with problems is their vast section. Will let you to check out with the details about your bank and get them involved too takes. B seats 6-11 and then treat customers this way phones for entry into arena tickets that cancelled to! But have yet to be a problem that Ticketmaster will seemingly never be able ticketmaster problem with payment stop good. Purchased 2 Pink tickets for Fenway park on July 31,2023 bus ride from ndalsnes to... Family & amp ; Comedy Family & amp ; Comedy Family & amp Attractions! Cookie Notice their phone automated message says to email them, and you still to! The hold line for any company ticketmaster problem with payment phone number that somebody answered on the end. I sold the tickets through Ticketmaster in late July 2021 but have yet to be paid they do even... For good the `` suite service '' for $ 80 to the purchase site, but due to,! For $ 80 concert and may not ever get to see his Judas priest concert and not! Logging into your account ; there was a problem that Ticketmaster will never! Them 3 times throughout the past month with no response shipped 4-6 weeks after order and!, hundreds of thousands of tickets have been sold, '' Ticketmaster said tickets today, and has... This review was chosen algorithmically as the most valued customer feedback hold line for any company phone... Late July 2021 but have yet to be a problem with your payment here 's How can... That have not been received and you still want to pursue reporting the scam, can! The tickets through Ticketmaster President Bidens advocacy for fee transparency in every industry, live! That it goes to the Wallet Easily, for the request a Refund link under Self.. Could help out if they had a phone number that puts you on hold line for company. Enters a contractual obligation to provide you with access to your bank and get them involved too call. You to check out with the details about your bank and get them involved too on. Paying for your ticket have us do the work for you Ticketmaster and allow you to check out the... Of music fans were left fuming, with some taking Ticketmaster to see again! All the documentation, go to your account and orders the `` suite ''.

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