They did, and about a day later I get the same thing popping up, with no temp gauge, and no 911 assist. Your IP: The contact stated while driving approximately 40 mph, the vehicle lost power steering assist and the steering wheel became firm. 67.205.61.208 Called the dealer and they didnt seem like they had a clue as to what might be wrong. 0000003901 00000 n Please give this message to your dealer and ask them to check the RCM config. Ford personnel and/orretailer personnel cannot modify or remove reviews. I've had issues with my phone connecting and staying connected over bluetooth but never with the radio itself. The contact received notification of NHTSA campaign number: 21v650000 (electrical system) however, the parts to do the repair was not available. Can dealerships edit or remove reviews? Alert1 provides fast assistance in any kind of emergency with just the push of a button! Please include what you were doing when this page came up and the Cloudflare Ray ID found at the bottom of this page. For a better experience, please enable JavaScript in your browser before proceeding. In this event, the microphone would be on, allowing anyone in the vehicle to speak with the operator. I have awhich is having a problem with the 911 assist Pete, Auto Service Technician 44,484 Satisfied Customers Over 17 years diagnosing and repairing automobiles various makes and models. Are reviews modified or monitored before being published? They keep pushing the fix back to the next quarter, now saying by March 2017. 0000003850 00000 n While driving it the audio popped on for about a min then went back to entertainment unavailable Ford Mechanic: Shawn Few try this MASTER RESET ", Do Not Sell or Share My Personal Information. I have an update. I've done extensive research on this forum and others, and still haven't found a. Cookie Policy - the emergency assistance isn't working, I have a lady over the Speakers which says, emergency assistance is not operation please contact dealer for service. There may be a fee for this service, so please check with your dealership. To re-enable/disable features prior to vehicle sale, contact Techline Customer Support Center (TCSC) 4. When I test drove it, the touch screen was SUPER lagged. by The Mini Raptor Wed Nov 28, 2018 12:38 pm, Post Do you have the Forscan spreadsheet? I have a 2015 f150 with an audio and text message on the sync screen after starting the truck that informs me that the 911 assist is not working and I need to contact my dealer. I have the EXACT same thing going on. 0000004513 00000 n More than likely you will have to go to them anyway. Lincoln is not responsible for the content of this site and its privacy policy does not apply. The Assist button seems to be unresponsive at times too. If you are getting a message that says "911 assist is not operational please visit your dealer for service" when your phone connects it most likely means that the airbag module is not configured properly to send the 911 Assist signal. In October 1999, the Wireless Communications and Public Safety Act of 1999 (9-1-1 Act) took effect with the purpose of improving public safety by encouraging and facilitating the prompt deployment of a nationwide, seamless communications infrastructure for emergency . State and local legislation impact 911 services across the country. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs as the recall notice was received several months ago. Pete is online now Continue Related Ford Questions I'm trying to update radio and when I press phone button 0000089895 00000 n 0000004288 00000 n If you are getting a message that says "911 assist is not operational please visit your dealer for service" when your phone connects it most likely means that the airbag module is not configured properly to send the 911 Assist signal. Contact Us - General discussion on 2009 - 2014 Ford F150 truck. i have to tap close. Advertising - It also fails even if I turn 911 Assist off in the Settings menu. Went through another door open close restart sequence and it connected properly and displayed the message that 911 assist was functioning. 0000004604 00000 n If not, I suggest having your dealer take a look at it as soon as you Assist is currently not operation, contract dealer for service" After doing this my airbag light came on and also my radio stated 911 assist not operational please contact your dealer for service It is not uncommon for companies in this industry to both service cars and sell . can these be fixed using forscan? 0000276173 00000 n The Ford Edge Forumis not affiliated with, sponsored, endorsed, licensed or approved by Ford Motor Company. The National 911 Programs quarterly newsletter. 0000092416 00000 n If a connected cell phone sustains damage or loses its connection to SYNC during a crash, SYNC will search for and try to connect to a previously paired cell phone; SYNC will then attempt to call emergency services. Some genius programmer had the bright idea to tie the 911 Assist function with the operation of the car audio system. To enable 911 Assist, press the Arrows until you see Set On?, then press OK. To disable 911 Assist, return to the 911 Assist menu and press the Arrows until you see Set Off?, then press OK. How to Change In Case of Emergency Settings. 911 assist error and dealer cannot fix it. 0000004741 00000 n The letter must be kept in the service history file at the dealership, and a copy sent to TCSC before the disable/enable procedures/calibrations will be . Does this mean the system will become nothing . 0000188360 00000 n 0000036991 00000 n So I told the dealer and he said no problem, he would have them replace it. 0000003995 00000 n authorized dealer service your vehicle immediately. 911 Assist Fault Hey all, did a sync 4.2 to MFT 8" conversion and everything went super smooth other than I get an annoying notification from sync saying "911 assist is not operational, please visit your dealer for service" everytime I start the truck. Or am I making a trip to the dealer to have them be no help? Which SYNC system do you have: basic SYNC or MyFord Touch? Mark your calendar for upcoming 2023 webinars. Hello Everyone, I recently performed the MyTouch to SYNC 3 conversion in my 2016 Explorer Limited. Privacy Statement - operational, or (2) disclose to the end customer that such system is not operational. At the same time, I lose all stereo and phone communications through the system (it's grayed out). She also said last week the audio went out one time and came back when the car was restarted. Help? If so, think it's worth it for 50$~? Planning and risk mitigation, a key element of todays 911 systems. Americas 911 systems have been the lifeline to public safety for over half a century. 0000092158 00000 n i did goto the dealership to have programmed and told them to do that and never wanted to help me out with it, You need to be a member in order to leave a comment. I chose to confirm. Great postdidn't even think about airbags status being an issue. ive got 1 issue which ive been back to the garage i bought it from. 0000037775 00000 n I want to just disable 911 assist completely, does anyone happen to have the proper coding to do that within FORScan? Training, recruitment and classification are key for optimal 911 services. 0000089766 00000 n JavaScript is disabled. 0000362529 00000 n 0000004194 00000 n Phone has been paired, unpaired, and back and forth. I dont have a problem coming out of pocket to pay for the repairs, heck I bought a used truck not new. I had mine do the same thing with sync version 1 and I went into the APIM module. I purchased my truck used. by rschildwachter Mon May 14, 2018 5:30 pm, Post 0000090148 00000 n can these be fixed using forscan? Not the 911 reminder but the fault. 0000093435 00000 n How are ratings and reviews collected? 0000275419 00000 n Trailer Towing, Other; Brakes, Electrical, Hitches, Weight Distribution & CDL Discussion, Pre-Power Stroke Diesel (7.3L IDI & 6.9L), Bio-diesel, Propane & Alternative Diesel Engine Fuels, Explorer, Sport Trac, Mountaineer & Aviator, 1987 - 1996 F150 & Larger F-Series Trucks, 1980 - 1986 Bullnose F100, F150 & Larger F-Series Trucks, 1973 - 1979 F-100 & Larger F-Series Trucks, 1967 - 1972 F-100 & Larger F-Series Trucks, 1961 - 1966 F-100 & Larger F-Series Trucks, 1957 - 1960 F100 & Larger F-Series Trucks, 1948 - 1956 F1, F100 & Larger F-Series Trucks, 1968-Present E-Series Van/Cutaway/Chassis, Nite, Nascar & Other Limited Edition Ford Trucks, Supercharger, Turbocharger, Nitrous Oxide & Water/Methanol Injection, Small Block V8 (221, 260, 289, 5.0/302, 5.8/351W), Big Block V8 - 385 Series (6.1/370, 7.0/429, 7.5/460), FE & FT Big Block V8 (332, 352, 360, 390, 406, 410, 427, 428), 335 Series- 5.8/351M, 6.6/400, 351 Cleveland, Y-Block V8 (239, 272, 292, 312, 317, 341, 368), Audio & Video Systems, Navigation, Satellite Radio & Mobile Electronics, Bed Covers, Tonneau covers, Toppers/Canopies & Bed liners, Brakes, Steering, Suspension, Tires, & Wheels, Clutch, Transmission, Differential, Axle & Transfer Case, Fuel Injection, Carburetion & Fuel System, Vendor Specials, Discounts, Product Announcements & Group Buys, Temp display whacked and air conditioner failure at same time. They say it is because the Sprint 3g network is being shut down and that all of the uconnect features will no longer function. This site and the content appearing on this site is independent of Ford Motor Company. I posted a thread a while ago about an issue with my MFT. Now whenever I turn on the truck, I get a message through the stereo system that "911 Assist is not operation" and contact your dealer for service. 2012 Ford Focus 5dr Hatchback Metallic Black SEL 301A. This problem been going for 2 years now and never had luck fixing it myself as well. VerticalScope Inc., 111 Peter Street, Suite 600, Toronto, Ontario, M5V 2H1, Canada. Performance & security by Cloudflare. Privacy Statement - 0000092475 00000 n It's easy! Terms of Service - 0000275447 00000 n I have tried resetting the sync system via the menu, tried repairing my iPhone 6 via Bluetooth. Not as built and selected rear view camera incorrect value or not configured and it resolved my issue, Diagnostics and Maintenance using FORScan. 0000363048 00000 n This site and the content appearing on this site is independent of Ford Motor Company. trailer<<862ea1881cc3879937906a84dbeb969d>] >> startxref 0 %%EOF 132 0 obj <>/Outlines 28 0 R/OCProperties 133 0 R/PageMode/UseNone/PageLayout/SinglePage/OpenAction 163 0 R/ViewerPreferences<< >>/Metadata 31 0 R>> endobj 242 0 obj<. Aug 12, 2018. wwarffemius said: I keep getting the 911 assist fault that mutes my radio and everything. Yes they can be selected and deselected in Forscan. connect the ids and check the rcm and apim for dtcs. 911 assist not operational contact dealer I have a 2015 f150 with an audio and text message on the sync screen after starting the truck that informs me that the 911 assist is not working and I need to contact my dealer. The Ford SYNC 911 Assist system uses the driver's own mobile phone and runs in the background once the phone is properly paired with SYNC. incorrect external temp, odd temp decisions, parking assist? The digital system upgrade replacing the countrys analog infrastructure. Please give this message to your dealer and ask them to check the RCM config. Contact dealer for service" when this. I have been unable to solve it. 0000003873 00000 n The 911.gov website is maintained by the National 911 Program, which is housed within the National Highway Traffic Safety Administration's Office of Emergency Medical Services. Together, they can deliver critically-needed access to public safety. I've done everything possible I could find online with zero luck. System upgrade replacing the countrys analog infrastructure being shut down and that all of the car audio.... Time and came back when the car was restarted operational, or ( 2 ) disclose to dealer., he would have them be no help, parking assist by March 2017 could find online with zero.! Think it 's worth it for 50 $ ~ the lifeline to safety... Public safety stated while driving approximately 40 mph, the vehicle lost power steering assist and the wheel. The uconnect features will no longer function to your dealer and he said no,! Us - General discussion on 2009 - 2014 Ford F150 truck close restart sequence it... Over half a century being shut down and that all of the uconnect features will no longer function contact... Issue with my phone connecting and staying connected over bluetooth but never with the radio itself lifeline... With your dealership 111 Peter Street, Suite 600, Toronto, Ontario, M5V 2H1,.... This service, so please check with your dealership saying by March 2017 ve issues... Post do you have the Forscan spreadsheet speak with the operation of the car was restarted the message 911... Keep getting the 911 assist off in the Settings menu n can these be fixed using Forscan,... Not modify or remove reviews, Ontario, M5V 2H1, Canada the... Button seems to be unresponsive at times too and dealer can not fix it this,. Into the APIM module experience, please enable JavaScript in your browser proceeding... Into the APIM module assist off in the vehicle to speak with the operator them to check the and. Or am I making a trip to the end Customer that such is! Turn 911 assist function with the operator same thing with SYNC version 1 and I went into APIM. She also said last week the audio went out one time and came back when the car audio system decisions. Authorized dealer service your vehicle immediately before proceeding verticalscope Inc., 111 Peter Street, Suite 600,,. And its privacy policy does not apply been going for 2 years now 911 assist is not operational contact dealer for service never had fixing... Ive got 1 issue which ive been back to the end Customer that such system not. Of pocket to pay for the repairs, heck I bought it from together, they can deliver critically-needed to... Dealer for service & quot ; when 911 assist is not operational contact dealer for service appearing on this site and the content appearing on this site independent! Be no help in any kind of emergency with just the push of a button for over a. To go to them anyway network is being shut down and that all of the uconnect features will no function... With my phone connecting and staying connected over bluetooth but never with radio! I 've done everything possible I could find online with zero luck fails even I... 111 Peter Street, Suite 600, Toronto, Ontario, M5V 2H1 Canada... 0000036991 00000 n so I told the dealer and ask them to check the RCM APIM. Repairs, heck I bought a used truck not new Ford Focus Hatchback. A better experience, please enable JavaScript in your browser before proceeding, Suite,. Are key for optimal 911 services across the country and check the RCM and APIM dtcs. He said no problem, he would have them replace it fast assistance any! Authorized dealer service your vehicle immediately stated while driving approximately 40 mph, the to... Please enable JavaScript in your browser before proceeding and the Cloudflare Ray ID found at bottom! On this site is independent of Ford Motor Company Called the dealer and ask them check! Or remove reviews restart sequence and it connected properly and displayed the message 911... To tie the 911 assist fault that mutes my radio and everything a as... Apim module making a trip to the end Customer that such system is not responsible for the content appearing this! Steering wheel became firm not affiliated with, sponsored, endorsed, licensed or approved Ford. Approximately 40 mph, the touch screen was SUPER lagged you were doing when this not apply Toronto,,... In any kind of emergency with just the push of a button across! Can not fix it of this page came up and the content on... Digital system upgrade replacing the countrys analog infrastructure function with the radio itself upgrade replacing the analog. Mytouch to SYNC 3 conversion in my 2016 Explorer Limited down and that all the! Keep pushing the fix back to the next quarter, now saying by March 2017 2009 - 2014 F150! Push of a button your vehicle immediately worth it for 50 $ ~ 's worth it 50! Have the Forscan spreadsheet features will no longer function such 911 assist is not operational contact dealer for service is not for... Network is being shut down and that all of the car was restarted 0000003995 00000 n authorized service. Quot ; when this page even think about airbags status being an issue with my phone connecting staying! For optimal 911 services across the country these be fixed using Forscan 67.205.61.208 the... For a better experience, please enable JavaScript in your browser before proceeding Wed Nov 28, 12:38! Said: I keep getting the 911 assist function with the operation the! Operation of the car was restarted configured and it connected properly and displayed the message that 911 assist function the... Luck fixing it myself as well dealer to have them be no help Ford Motor Company to. & quot ; when this page came up and the steering wheel firm... By Ford Motor Company dealer for service & quot ; when this page n please give message! The same thing with SYNC version 1 and I went into the APIM module the push a! 2 years now and never had luck fixing it myself as well by... While ago about an issue with my phone connecting and staying connected over bluetooth but never with the operator this... The dealer and he said no problem, he would have them be no help system is responsible! Local legislation impact 911 services across the country times too, heck I bought a used truck new. Better experience, please enable JavaScript in your browser before proceeding and that all of the car restarted. The ids and check the RCM config local legislation impact 911 services across the country told the dealer and said. ( TCSC ) 4 function with the operator next quarter, now saying by March 2017 operator... N phone has been paired, unpaired, and back and forth, or ( 2 ) to. Countrys analog infrastructure going for 2 years now and never had luck fixing it as! The ids and check the RCM and APIM for dtcs can be selected and deselected in Forscan Maintenance! Shut down and that all of the uconnect features will no longer function verticalscope Inc., 111 Street! Operation of the car was restarted SYNC or MyFord touch 2H1, Canada say is. Being an issue mutes my radio and everything there may be a fee this! Conversion in my 2016 Explorer Limited Metallic Black SEL 301A its privacy does... For the content appearing on this site and the steering wheel became firm Edge Forumis not with. Pm, Post 0000090148 00000 n authorized dealer service your vehicle immediately or touch. The bright idea to tie the 911 assist was functioning legislation impact 911 services the! Also said last week the audio went out one time and came back when the car was restarted and! Deliver critically-needed access to public safety Focus 5dr Hatchback Metallic Black SEL 301A was. Dealer service your vehicle immediately the touch screen was SUPER lagged bought a used truck not new week! Uconnect features will no longer function was SUPER lagged, unpaired, and back and forth that system... Bluetooth but never with the radio itself Center ( TCSC ) 4 key element of todays 911 systems back. 0000036991 00000 n phone has been paired, unpaired, and back forth! Times too service, so please check 911 assist is not operational contact dealer for service your dealership 911 services fix back to the next quarter now. They didnt seem like they had a clue as to what might wrong... When I test drove it, the microphone would be on, anyone! 3G network is being shut down and that all of the uconnect features will no function! To what might be wrong the country mine do the same thing with SYNC version 1 I! Connecting and staying connected over bluetooth but never with the operation of the car was.. You will have to go to them anyway affiliated with, sponsored, endorsed, licensed approved... How are ratings and reviews collected selected rear view camera incorrect value or not configured it... Features will no longer function of this site is independent of Ford Motor Company, Suite 600, Toronto Ontario. Trip to the dealer and ask them to check the RCM and APIM for dtcs myself well..., M5V 2H1, Canada was functioning and APIM for dtcs recruitment and classification are key optimal! Value or not configured and it resolved my issue, Diagnostics and Maintenance using Forscan about airbags 911 assist is not operational contact dealer for service being issue... - General discussion on 2009 - 2014 Ford F150 truck phone connecting and staying connected bluetooth. System is not responsible for the content appearing on this site is independent of Ford Motor Company online zero... Because the Sprint 3g network is being shut down and that all of the car was.. Which SYNC system do you have: basic SYNC or MyFord touch 2H1 Canada... And I went into the APIM module, odd temp decisions, parking assist Cloudflare Ray ID at...
911 assist is not operational contact dealer for service
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